Abstract
Most quality assessment studies utilize a univariate approach to the assessment of quality. While the univariate approach has some merit, this study presents an alternative—the multivariate approach. Factor analysis identified three clusters of variables potentially linked to quality. These clusters, labeled “faculty research,” “input,” and “student,” were later used as bases for measuring departmental excellence. Seven indicators based on these clusters were developed. The indicators that combined the first and second clusters and the indicators that combined all three clusters appeared to have produced the best estimates of departmental excellence.
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Tan, D.L. A multivariate approach to the assessment of quality. Res High Educ 33, 205–226 (1992). https://doi.org/10.1007/BF00973579
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DOI: https://doi.org/10.1007/BF00973579