Abstract
The complexity of consumer behaviour challenges marketers to keep up with the rapidly proliferating digital channels and their users. The most targeted segment of digital marketing is 65% of India’s population, the young consumers. The consumer market is dominated by millennials, born between 1980 and 2000, who are young, learned, affordable, affluent, tech-savvy and decision-makers when it comes to purchases. They are the biggest part of economic growth and development because of their unique characteristics. This study intends to measure the impact of digital marketing channels on the millennials. It was found that the advertisement needs to be crafted specially for this segment. Unique colour, feel and content are needed for reaching out to this section of the society.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Dash G, Chakraborty D (2021) Digital transformation of marketing. Sustainability. https://doi.org/10.3390/su13126735
Dunlop S (2016) Marketing to youth in the digital age: the promotion of unhealthy products and health promoting behaviours on social media. Media Commun. https://doi.org/10.17645/mac.v4i3.522
Gupta M (2021) Instagram advertising among young consumers in wearable fitness trackers: the moderating role of technology acceptance factors. J Glob Mark. https://doi.org/10.1080/08911762.2021.1931616
Melovi B (2021) Determinants of millennials’ behavior in online shopping—implications on consumers’ satisfaction and e-business development. Technol Soc. https://doi.org/10.1016/j.techsoc.2021.101561
Moreno FM (2017) The characterization of the millennials and their buying behavior. Int J Mark Stud. https://doi.org/10.5539/ijms.v9n5p135
Munsch A (2021) Millennial and generation Z digital marketing. J Glob Scholars Market Sci. https://doi.org/10.1080/21639159.2020.1808812
Naumovska L (2017) Marketing communication strategies for generation Y—millennials. Bus Manag Strat. https://doi.org/10.5296/bms.v8i1.10260
Reinartz W (2018) The impact of digital transformation on the retailing value. Int J Res Mark. https://doi.org/10.1016/j.ijresmar.2018.12.002
Smith KT (2011) Digital marketing strategies that millennials find appealing, motivating, or just annoying. J Strateg Mark. https://doi.org/10.1080/0965254X.2011.581383
Soto-Acosta P (2020) COVID-19 pandemic: shifting digital. Inf Syst Manag. https://doi.org/10.1080/10580530.2020.1814461
Spilotro CE (2016) Connecting the dots: how IoT is going to revolutionize the digital. Digital USD. https://digital.sandiego.edu/honors_theses/25
Tan CN (2019) Determinants of green product buying decision among young consumers in Malaysia. Young Consum. https://doi.org/10.1108/YC-12-2018-0898
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Hosur, G., Satish, K. (2023). Digital Transformation in Sustainable Digital Marketing: Trends, Opportunities and Challenges in Targeting Millennial Consumers. In: Edward J., A., Jaheer Mukthar, K.P., Dhruvakumar, M., Murugesan, T.K. (eds) Digital Transformation for Business Sustainability. Contributions to Environmental Sciences & Innovative Business Technology. Springer, Singapore. https://doi.org/10.1007/978-981-99-7058-2_10
Download citation
DOI: https://doi.org/10.1007/978-981-99-7058-2_10
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-99-7057-5
Online ISBN: 978-981-99-7058-2
eBook Packages: Earth and Environmental ScienceEarth and Environmental Science (R0)