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Area Based Cross Classification Measure of Social Vulnerability with Accessibility to Health Services and a Heterogeneous Customer Satisfaction Index for IPT Services in Imphal

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Recent Advances in Traffic Engineering (RATE 2022)

Part of the book series: Lecture Notes in Civil Engineering ((LNCE,volume 377))

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Abstract

Mobility and accessibility enhance the quality of life of an individual and act as a measure towards a developed economy. Often times it is noted that the accessibility/mobility needs are modeled based on disparity between demand and supply to identify areas of potential transport weakness. In the present paper, a case is made to highlight the health care based transport needs of Imphal through development of a social vulnerability based index and distance based accessibility measure. The development of an area based social vulnerability index is done through indicators signifying personal socio economic factors of disadvantage. The indicators chosen shall be limited to those that are available on Census of India website; disaggregated to individual wards (census boundaries). The index shall measure the demand, and the supply gap is assessed through a distance based accessibility measure. The second segment of the paper shall discuss the development of heterogeneous customer satisfaction index for the daily IPT (Auto/Shared Auto) commuters of Imphal.

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Acknowledgement

The authors gratefully acknowledge the financial support extended by National Mission on Himalayan Studies for the project ‘Trip Patterns and its implications on Intermediate Public Transport Services in Imphal, India’ vide grant number NMHS_SP_SG_68 NMHS/2019-20/SG68/68.

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Authors and Affiliations

  1. CSIR-Central Road Research Institute, Delhi Mathura Road, New Delhi, India

    S. Padma, S. Velmurugan & Ravindra Kumar

  2. Manipur Institute of Technology, Imphal, India

    Yendrembam Arunkumar Singh

Authors
  1. S. Padma
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  2. S. Velmurugan
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  3. Ravindra Kumar
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  4. Yendrembam Arunkumar Singh
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Corresponding author

Correspondence to S. Padma .

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Editors and Affiliations

  1. Department of Civil Engineering, Sardar Vallabhbhai National Institute of Technology, SVNIT, Surat, India

    Ashish Dhamaniya

  2. Transportation Research and Injury Prevention Centre (TRIPC), Indian Institute of Technology Delhi, New Delhi, India

    Sai Chand

  3. Department of Civil Engineering, Indian Institute of Technology Roorkee, Roorkee, India

    Indrajit Ghosh

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Padma, S., Velmurugan, S., Kumar, R., Singh, Y.A. (2024). Area Based Cross Classification Measure of Social Vulnerability with Accessibility to Health Services and a Heterogeneous Customer Satisfaction Index for IPT Services in Imphal. In: Dhamaniya, A., Chand, S., Ghosh, I. (eds) Recent Advances in Traffic Engineering. RATE 2022. Lecture Notes in Civil Engineering, vol 377. Springer, Singapore. https://doi.org/10.1007/978-981-99-4464-4_32

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  • DOI: https://doi.org/10.1007/978-981-99-4464-4_32

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-99-4463-7

  • Online ISBN: 978-981-99-4464-4

  • eBook Packages: EngineeringEngineering (R0)

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