Abstract
This paper discusses the empirical study of the impact of the office environment on office productivity from the perspective of the occupiers of a service organization in Malaysia that deals with processing of claims from their clients. The office environments were operationalized into behavioral and physical and Herzberg two-factor theory and distractive-conflict theory were used to support the relationship of office environment and office productivity. Based on a census study of all its employees, it confirmed previous findings that the behavioral environment has positive significant impact on office productivity. However the study only partially confirms the impact of physical environment on office productivity.
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Shariff, S., Samion, M., Hamdan, N., Zulkifli, Z. (2015). Office Environment and Office Productivity Relationship: An Empirical Study. In: Hashim, R., Abdul Majeed, A. (eds) Proceedings of the Colloquium on Administrative Science and Technology. Springer, Singapore. https://doi.org/10.1007/978-981-4585-45-3_49
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DOI: https://doi.org/10.1007/978-981-4585-45-3_49
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