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Impact of Information and Communication Technology on Tourist Spending

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Mathematical Modeling, Computational Intelligence Techniques and Renewable Energy

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1440))

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Abstract

Tourism companies adopt the use of information and communication technologies (ICT) to improve their operations’ administration and satisfy and facilitate the services demanded by tourists, so it is evident that they are a tool related to tourist spending. This research aims to determine the ratio of international tourist spending based on ICT indicators included in the travel and tourism competitiveness index. It is a quantitative research approach with two linear regression models (simple and multiple) contemplating five indicators for 50 countries in 2017 and 2018. The results of the simple linear regression show that the indicator that had the most significant relationship with tourist spending was digital demand for cultural and entertainment tourism, followed using the Internet for business-to-consumer transactions. For the multiple linear regression, it was found that four of the five indicators studied were significant (the digital demand for cultural and entertainment tourism, the use of ICTs for transactions between companies, the use of the Internet for business-to-consumer transactions, and individuals who use the Internet) since together they have a more significant impact on the spending of tourists at an international level, and all their predictors were significant. The study provides important data since the use of ICT has a growth trend, so tourism companies must make decisions and invest in technological resources to increase the competitiveness of tourist destinations.

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Author information

Authors and Affiliations

  1. Universidad Autónoma de Occidente, 82100, Mazatlán, Sinaloa, Mexico

    Ana Laura Herrera-Prado & Elizabeth Olmos-Martínez

  2. Tecnológico de Monterrey, Business School, Culiacán Rosales, Sinaloa, 80100, México

    Ernesto León-Castro

Authors
  1. Ana Laura Herrera-Prado
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  2. Elizabeth Olmos-Martínez
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  3. Ernesto León-Castro
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Editor information

Editors and Affiliations

  1. Pandit Deendayal Energy University, Gandhinagar, India

    Manoj Sahni

  2. School of Computer Science, University of Technology Sydney, Ultimo, NSW, Australia

    José M. Merigó

  3. Peter Faber Business School, Australian Catholic University, North Sydney, NSW, Australia

    Walayat Hussain

  4. Universidad Católica de la Santísima, Concepcion, Chile

    Ernesto León-Castro

  5. School of Economics and Business, Universidad de Talca, Talca, Chile

    Raj Kumar Verma

  6. Pandit Deendayal Energy University, Gandhinagar, India

    Ritu Sahni

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Herrera-Prado, A.L., Olmos-Martínez, E., León-Castro, E. (2023). Impact of Information and Communication Technology on Tourist Spending. In: Sahni, M., Merigó, J.M., Hussain, W., León-Castro, E., Verma, R.K., Sahni, R. (eds) Mathematical Modeling, Computational Intelligence Techniques and Renewable Energy. Advances in Intelligent Systems and Computing, vol 1440. Springer, Singapore. https://doi.org/10.1007/978-981-19-9906-2_27

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