Abstract
Accurate prediction of stock market prices is a very challenging task due to the volatile and non-linear nature of financial stock markets. A furthermore difficult job is to present these predictions and insights to the users in a human-centric and user-friendly approach. In this paper, a deep learning to predict the closing value of stocks and attempt to respond to the related questions asked by users via chatbot. Long short-term memory (LSTM) model was used in predicting stock market prices based on the data provided by Yahoo Finance, these insights and information is then served to investors through a chatbot. The aim of this paper is to provide full insights in a graphical and an easy to understand manner so that people with no experience in both information technology and financial world can interpret the insights provided by the model. Finally, the results are tested and the chatbot is trained using the wizard of Oz experiment to ensure user satisfaction. The proposed method fetched a MAPE value of 2.38 and the chatbot response was recorded using the aforementioned method.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
J. Sousa, J. Montevechi, R. Miranda, Economic lot-size using machine learning, parallelism, metaheuristic and simulation. J. Logistics, Inform. Serv. Sci. 18(2), 205–216 (2019)
A. Coser, M.M. Maer-Matei, C. Albu, Predictive models for loan default risk assessment. Econ. Comput. Econ. Cybern. Stud. Res. 53(2), 149–165 (2019)
C. Jung, R. Boyd, Forecasting UK stock prices. Appl. Financ. Econ. 6(3), 279–286 (1996)
G.E.P. Box, D.A. Pierce, Distribution of residual autocorrelations in autoregressive-integrated moving average time series models. J. Am. Stat. Assoc. 65(332), 1509–1526 (1970)
A. Adebiyi, A. Adewumi, C. Ayo, Stock price prediction using the ARIMA model, in Proceedings of the 2014 UKSim-AMSS 16th International Conference on Computer Modelling and Simulation, IEEE, Cambridge, UK (2014)
C. Zhang, X. Cheng, M. Wang, An empirical research in the stock market of Shanghai by GARCH model. Oper. Res. Manag. Sci. 4, 144–146 (2005)
C. Anand, Comparison of stock price prediction models using pretrained neural networks. J. Ubiquitous Comput. Commun. Technol. (UCCT) 3(02), 122–134 (2021)
S. Hochreiter, J. Schmidhuber, Long short-term memory. Neural Comput. 9(8), 1735–1780 (1997)
H.K. Andi, An accurate bitcoin price prediction using logistic regression with LSTM machine learning model. J. Soft Comput. Paradigm 3(3), 205–217 (2021)
J. Li, S. Pan, L. Huang, X. Zhu, A machine learning based method for customer behavior prediction. Tehnicki Vjesnik-Tech. Gazette 26(6), 1670–1676 (2019)
H. White, Economic prediction using neural networks: the case of IBM daily stock returns. Earth Surf. Proc. Land. 8(5), 409–422 (1988)
G.P. Zhang, Time series forecasting using a hybrid ARIMA and neural network model. Neurocomputing 50(1), 159–175 (2003)
E. Alibasic, B. Fazo, I. Petrovic, A new approach to calculating electrical energy losses on power lines with a new improved three-mode method. Tehnicki Vjesnik-Tech. Gazette 26(2), 405–411 (2019)
E. Axelsson, A. Fathallah, M. Schertell, Rin Tohsaka—a discord bot for community management (2018)
T. Bocklisch et al., Rasa: open source language understanding and dialogue management. arXiv preprint arXiv:1712.05181 (2017)
S. Keyner, V. Savenkov, S. Vakulenko, Open data chatbot, in European Semantic Web Conference (Springer, Cham, 2019)
N. Mehta, P. Shah, P. Gajjar, Oil spill detection over ocean surface using deep learning: a comparative study. Mar. Syst. Ocean Technol. 16(3), 213–220 (2021)
X. Cheng, Y. Bao, A. Zarifis, A. Zarifis, W. Gong, J. Mou, Exploring consumers’ response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure (2021)
A. De Myttenaere, B. Golden, B. Le Grand, F. Rossi, Mean absolute percentage error for regression models. Neurocomputing 192, 38–48 (2016)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Halder, A., Saxena, A., Priya, S. (2022). Stock Market Prediction Through a Chatbot: A Human-Centered AI Approach. In: Karuppusamy, P., GarcÃa Márquez, F.P., Nguyen, T.N. (eds) Ubiquitous Intelligent Systems. ICUIS 2021. Smart Innovation, Systems and Technologies, vol 302. Springer, Singapore. https://doi.org/10.1007/978-981-19-2541-2_34
Download citation
DOI: https://doi.org/10.1007/978-981-19-2541-2_34
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-19-2540-5
Online ISBN: 978-981-19-2541-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)