Abstract
In the previous chapter, we introduced the philosophy and historical background of Japanese hospitality, and outlined how it has influenced the behavioral guidelines in ikebana, tea ceremony, and ryokan. Omotenashi in Japan entails a mapping between the means of hospitality and the actions to be taken. However, the kind of hospitality to be performed remains undecided. It is not a matter of deciding what action should be taken beforehand, when the other person is in a predetermined situation.
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References
Hall, J. (2020). Japan beyond the kimono: Innovation and tradition in the Kyoto textile industry. Bloomsbury Publishing.
Hosoo, M. (2021). Nihon no biishiki de sekaihatsu ni nozomu. Daiya mondo-sha.
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Hara, Y., Ikenobo, S., Han, S.H. (2022). Structural Mechanism for Resilience in the Management of Intangible Assets. In: A New Approach to Resilient Hospitality Management. Springer, Singapore. https://doi.org/10.1007/978-981-19-1665-6_2
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DOI: https://doi.org/10.1007/978-981-19-1665-6_2
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Publisher Name: Springer, Singapore
Print ISBN: 978-981-19-1664-9
Online ISBN: 978-981-19-1665-6
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