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The Significant Relationship Between E-Governance System and Government Operation Excellence

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International Conference on Artificial Intelligence for Smart Community

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 758))

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Abstract

Each government is looking for to provide the best services to establish efficiency and quality of performance. This goal could be accomplished by improving the service performance of entire sectors in society. The government of Syria has realized the importance of moving in the direction of information technology. Therefore, E-governance initiatives were launched in Syria as a part of overall country information technology in 20 s century. Each government sector has since upgraded the performance by having its websites and e-services application. However, there are gaps and loose connections exist among the sectors, which has accordingly tarnished the image of Syrian E-governance. This has led to significant questions about the requirement of modification and enhancement of such service. Hence, the purpose of this research is to investigate and explore the factors that drive the E-governance implementation and affect government performance as well as the government-citizen relationship in Syria.

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Author information

Authors and Affiliations

  1. Postgraduate Centre Limkokwing University of Creative Technology Selangor, Selangor, Malaysia

    Almahdy Alhaj Saleh & Murugan Thangiah

  2. Ahmed Rashid Alkhuwaylidee Computer Engineer Technology Mazaya University College Nassirya, Nassirya, Iraq

    Ahmed Rashid Alkhuwaylidee

  3. Faculty of Information and Communication Technology, Universiti Teknikal Malaysia Melaka, Melaka, Malaysia

    Arif Razzaq

Authors
  1. Almahdy Alhaj Saleh
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  2. Ahmed Rashid Alkhuwaylidee
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  3. Murugan Thangiah
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  4. Arif Razzaq
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Editor information

Editors and Affiliations

  1. Department of Electrical and Electronics Engineering, Universiti Teknologi PETRONAS, Seri Iskandar, Perak, Malaysia

    Rosdiazli Ibrahim

  2. Department of Electrical and Electronics Engineering, Sri Sairam Engineering College, Chennai, India

    K. Porkumaran

  3. Department of Electrical and Electronics Engineering, Universiti Teknologi PETRONAS, Seri Iskandar, Perak, Malaysia

    Ramani Kannan

  4. Department of Electrical and Electronics Engineering, Universiti Teknologi PETRONAS, Seri Iskandar, Perak, Malaysia

    Nursyarizal Mohd Nor

  5. Department of Biomedical Engineering, Sona College of Technology, Salem, India

    S. Prabakar

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Saleh, A.A., Alkhuwaylidee, A.R., Thangiah, M., Razzaq, A. (2022). The Significant Relationship Between E-Governance System and Government Operation Excellence. In: Ibrahim, R., K. Porkumaran, Kannan, R., Mohd Nor, N., S. Prabakar (eds) International Conference on Artificial Intelligence for Smart Community. Lecture Notes in Electrical Engineering, vol 758. Springer, Singapore. https://doi.org/10.1007/978-981-16-2183-3_30

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  • DOI: https://doi.org/10.1007/978-981-16-2183-3_30

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