Skip to main content
SpringerLink
Log in
Book cover

Services Computing for Language Resources pp 125–137Cite as

Language Service Design Based on User-Centered QoS

  • Chapter
  • First Online:

  • 435 Accesses

Part of the book series: Cognitive Technologies ((COGTECH))

Abstract

To design complicated language services for intercultural collaboration, it is important to consider how to compose different atomic language services so as to satisfy the requirements raised by the users. In the research area of services computing, many approaches to QoS-aware service composition have been proposed, where the assumption is that the QoS of a composite service can be calculated by aggregating the individual QoS values of atomic services. However, the QoS of a composite service is difficult to predict due to the QoS uncertainty of services in the real world. In this chapter, we address the above concerns by proposing a service design approach based on user-centered QoS and then confirming it in a case study of language service design for multi-language communication. To achieve this goal, we first introduce a QoS model to address the issues of user requirements and QoS uncertainty. We then propose a service design process that consists of composite service generation, participatory simulation, QoS evaluation and QoS data update. Finally, we introduce a field study of multi-language service design for agricultural knowledge communication to elucidate the benefits of our proposal approach.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Alrifai, M., Risse, T.: Combining global optimization with local selection for efficient QoS-aware service composition. In: Proceedings of the 18th International Conference on World Wide Web, pp. 881–890. ACM (2009)

    Google Scholar 

  2. Alrifai, M., Skoutas, D., Risse, T.: Selecting skyline services for QoS-based web service composition. In: Proceedings of the 19th International Conference on World Wide Web, pp. 11–20. ACM (2010)

    Google Scholar 

  3. Bramantoro, A., Ishida, T.: User-centered QoS in combining web services for interactive domain. In: Fifth International Conference on Semantics, Knowledge and Grid, 2009. SKG 2009, pp. 41–48. IEEE (2009)

    Google Scholar 

  4. Canfora, G., Penta, M.D., Esposito, R., Perfetto, F., Villani, M.L.: Service composition (re)binding driven by application-specific QoS. In: Proceedings of the 4th ICSOC, pp. 141–152 (2006)

    Google Scholar 

  5. Cao, J., Huang, J., Wang, G., Gu, J.: QoS and preference based web service evaluation approach. In: Eighth International Conference on Grid and Cooperative Computing, (GCC 2009)., pp. 420 –426 (2009)

    Google Scholar 

  6. Carroll, J.M., Rosson, M.B.: Participatory design in community informatics. Des. Stud. 28(3), 243–261 (2007)

    Article  Google Scholar 

  7. Cavallo, B., Di Penta, M., Canfora, G.: An empirical comparison of methods to support QoS-aware service selection. In: Proceedings of the 2nd International Workshop on Principles of Engineering Service-Oriented Systems, pp. 64–70. ACM (2010)

    Google Scholar 

  8. Goto, S., Ishida, T., Lin, D.: Understanding crowdsourcing workflow: modeling and optimizing iterative and parallel processes. In: Fourth AAAI Conference on Human Computation and Crowdsourcing, pp. 52–58 (2016)

    Google Scholar 

  9. Huang, A.F.M., Lan, C.W., Yang, S.J.H.: An optimal QoS-based web service selection scheme. Inf. Sci. 179, 3309–3322 (2009)

    Article  Google Scholar 

  10. Ishida, T.: Q: A scenario description language for interactive agents. Computer 35(11), 42–47 (2002)

    Article  Google Scholar 

  11. Ishida, T. (ed.): The Language Grid: Service-oriented Collective Intelligence for Language Resource Interoperability. Springer Science & Business Media, Berlin (2011)

    Google Scholar 

  12. Ishida, T.: Intercultural collaboration and support systems: a brief history. International Conference on Principle and Practices in Multi-Agent Systems (PRIMA 2016). Invited paper, pp. 3–19 (2016)

    Google Scholar 

  13. Ishida, T., Nakajima, Y., Murakami, Y., Nakanishi, H.: Augmented experiment: participatory design with multiagent simulation. In: Proceedings of the 20th international joint conference on Artifical intelligence, pp. 1341–1346. Morgan Kaufmann Publishers Inc., Burlington (2007)

    Google Scholar 

  14. Kern, R., Thies, H., Satzger, G.: Statistical quality control for human-based electronic services. Serv.-Oriented Comput. 243–257 (2010)

    Google Scholar 

  15. Khazankin, R., Psaier, H., Schall, D., Dustdar, S.: QoS-based task scheduling in crowdsourcing environments. Serv.-Oriented Comput. 297–311 (2011)

    Google Scholar 

  16. Lin, D., Ishida, T.: Participatory service design based on user-centered QoS. In: Proceedings of the 2013 IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies (IAT), vol. 01, pp. 465–472. IEEE Computer Society (2013)

    Google Scholar 

  17. Lin, D., Ishida, T.: User-centered service design for multi-language knowledge communication. In: Serviceology for Services, pp. 309–317. Springer, Berlin (2014)

    Google Scholar 

  18. Lin, D., Ishida, T., Murakami, Y., Tanaka, M.: Improving service processes with the crowds. In: Service-Oriented Computing-ICSOC 2011 Industry Track, pp. 295–306. Springer, Berlin (2012)

    Google Scholar 

  19. Lin, D., Murakami, Y., Ishida, T., Murakami, Y., Tanaka, M.: Composing human and machine translation services: language grid for improving localization processes. In: Proceedings of the Seventh International Conference on Language Resources and Evaluation, pp. 500–506 (2010)

    Google Scholar 

  20. Lin, D., Murakami, Y., Tanaka, M.: Designing dynamic control mechanisms for service invocation. J. Inform. Process. 19, 52–61 (2011)

    Article  Google Scholar 

  21. Lin, D., Shi, C., Ishida, T.: Dynamic service selection based on context-aware QoS. In: 2012 IEEE Ninth International Conference on Services Computing (SCC), pp. 641–648. IEEE (2012)

    Google Scholar 

  22. Liu, Y., Ngu, A.H., Zeng, L.Z.: QoS computation and policing in dynamic web service selection. In: Proceedings of the 13th international WWW Alt, pp. 66–73. ACM, New York (2004)

    Google Scholar 

  23. Ma, Q., Wang, H., Li, Y., Xie, G., Liu, F.: A semantic QoS-aware discovery framework for web services. In: IEEE International Conference on Web Services (ICWS 2008), pp. 129 –136 (2008)

    Google Scholar 

  24. Mohabbati, B., Gašević, D., Hatala, M., Asadi, M., Bagheri, E., Bošković, M.: A quality aggregation model for service-oriented software product lines based on variability and composition patterns. Serv.-Oriented Comput. pp. 436–451 (2011)

    Google Scholar 

  25. Murakami, Y., Lin, D., Ishida, T.: Service-oriented architecture for interoperability of multilanguage services. In: Towards the Multilingual Semantic Web, pp. 313–328. Springer, Berlin (2014)

    Google Scholar 

  26. Takasaki, T., Mori, Y., Ishida, T., Otani, M.: Youth mediated communication: knowledge transfer as intercultural communication. Serv. Comput. Lang. Res. (2017)

    Google Scholar 

  27. Takasaki, T., Murakami, Y., Mori, Y., Ishida, T.: Intercultural communication environment for youth and experts in agriculture support. In: 2015 International Conference on Culture and Computing (Culture Computing), pp. 131–136. IEEE (2015)

    Google Scholar 

  28. Wang, X., Vitvar, T., Kerrigan, M., Toma, I.: A QoS-aware selection model for semantic web services. In: Proceedings of the 4th ICSOC, pp. 390–401. Springer, Berlin (2006)

    Google Scholar 

  29. Yau, S.S., Yin, Y.: QoS-based service ranking and selection for service-based systems. In: Proceedings of the 2011 IEEE International Conference on Services Computing (SCC 2011), pp. 56–63. Washington, D.C. (2011)

    Google Scholar 

  30. Yu, Q., Bouguettaya, A.: Computing service skyline from uncertain qows. IEEE Trans. Serv. Comput. 3(1), 16–29 (2010)

    Article  Google Scholar 

  31. Zeng, L., Benatallah, B., Ngu, A.H., Dumas, M., Kalagnanam, J., Chang, H.: QoS-aware middleware for web services composition. IEEE Trans. Softw. Eng. 30(5), 311–327 (2004)

    Article  Google Scholar 

  32. Zeng, L., Lingenfelder, C., Lei, H., Chang, H.: Event-driven quality of service prediction. Serv.-Oriented Comput.-ICSOC 2008, 147–161 (2008)

    Google Scholar 

  33. Zheng, Z., Ma, H., Lyu, M.R., King, I.: Qos-aware web service recommendation by collaborative filtering. IEEE Trans. Serv. Comput. 99, 140–152 (2011)

    Article  Google Scholar 

Download references

Acknowledgements

This research was supported by a Grant-in-Aid for Scientific Research (A) (17H00759, 2017-2020) and a Grant-in-Aid for Young Scientists (A) (17H04706, 2017-2020) from Japan Society for the Promotion of Science (JSPS).

Author information

Authors and Affiliations

  1. Department of Social Informatics, Kyoto University, Kyoto, 606-8501, Japan

    Donghui Lin & Toru Ishida

  2. Unit of Design, Kyoto University, 91 Chudoji Awata-cho, Kyoto, 600-8815, Japan

    Yohei Murakami

Authors
  1. Donghui Lin
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Toru Ishida
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Yohei Murakami
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Donghui Lin .

Editor information

Editors and Affiliations

  1. Kyoto University , Kyoto, Japan

    Yohei Murakami

  2. Kyoto University , Kyoto, Japan

    Donghui Lin

  3. Kyoto University, Kyoto, Japan

    Toru Ishida

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Lin, D., Ishida, T., Murakami, Y. (2018). Language Service Design Based on User-Centered QoS. In: Murakami, Y., Lin, D., Ishida, T. (eds) Services Computing for Language Resources . Cognitive Technologies. Springer, Singapore. https://doi.org/10.1007/978-981-10-7793-7_8

Download citation

  • DOI: https://doi.org/10.1007/978-981-10-7793-7_8

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-7792-0

  • Online ISBN: 978-981-10-7793-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation