Abstract
The crime of Fraudulent Short Messaging Services (SMS) cases has been increasing and it was reported that it caused million losses among users worldwide. Unfortunately, some victims are not aware of these malpractices because they considered SMS as “reliable” because great prizes were offered from well-known companies. Awareness campaign could be one of the alternatives to increase the level of knowledge among SMS users; however, it is not adequate for handling the issue. Therefore, this study is conducted with the objectives to investigate the avoidance and prevention strategies for combating the SMS fraud. Two hundred and ninety one sets of questionnaire were analyzed using mean analysis. The results show that avoidance and prevention actions must involve both actions taken by individuals and related authorities. In order to avoid fraud SMS, users are encouraged to be more aware and cautious about their surroundings. Meanwhile, for prevention strategies it is suggested that government should play more active role to curb the crime and users also need to gather knowledge and self awareness on this issue.
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Tajuddin, N., Mat Dangi, M.R., Syed Marzuki, S.Z. (2016). Fraudulent Short Messaging Services (SMS): Avoidance and Deterrence . In: Abdullah, M., Yahya, W., Ramli, N., Mohamed, S., Ahmad, B. (eds) Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014). Springer, Singapore. https://doi.org/10.1007/978-981-10-1458-1_16
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DOI: https://doi.org/10.1007/978-981-10-1458-1_16
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