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Consumer Behavior and the Marketing Activities of Firms

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Handbook of Economic Psychology

Abstract

In his 1982 review of the consumer behavior field published in the Annual Review of Psychology, Kassarjian (1982) characterized consumer research as being too fragmented and called for the desperate need for “integration of the various topics in the field” (p. 643). To the marketing firm and its strategist, however, the situation does not look that desperate. As Sternthal and Craig (1982: p. 34) suggest, it is those “fragmented” theories and concepts that marketers seem to find of immediate practical use in developing effective marketing strategies.

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Pinson, C.R.A., Roberto, E.L. (1988). Consumer Behavior and the Marketing Activities of Firms. In: van Raaij, W.F., van Veldhoven, G.M., Wärneryd, KE. (eds) Handbook of Economic Psychology. Springer, Dordrecht. https://doi.org/10.1007/978-94-015-7791-5_8

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