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Part of the book series: International Series in Quantitative Marketing ((ISQM,volume 5))

Abstract

In their work on corporate tragedies, Mitroff and Kilmann [1984] repeatedly stressed that an institution’s most fundamental need is to know what assumptions it is making about itself and the outside world. “As a result” they argued, “there is nothing more important that it can do than to periodically raise to the surface for explicit examination and challenge its key operating assumptions” (p. 116). For them, this is the essence of strategic thinking.

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Van den Bulte, C. (1994). Metaphor at Work. In: Laurent, G., Lilien, G.L., Pras, B. (eds) Research traditions in marketing. International Series in Quantitative Marketing, vol 5. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-1402-8_13

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