Skip to main content

Research Methodology

  • Chapter
  • First Online:
From Total Quality Control to Lean Six Sigma

Part of the book series: SpringerBriefs in Business ((BRIEFSBUSINESS))

  • 6720 Accesses

Abstract

The research methodology is based on a literature review. In the literature there is neither an academic discussion nor case studies carried out by practitioners concerning the six systems at the same time. Therefore the research is firstly based on a literature review of each single system trying subsequently to compare the findings. This specific comparison is structured following the PDCA cycle as a way of implementing the systems top-down and bottom-up. As several papers suggested, PDCA can be successfully used as a framework for implementing different management systems.

This section and the followings are adapted from the paper: Chiarini (2011).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 16.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Cheng, J. L. (2008). Implementing six sigma via TQM improvement: An empirical study in Taiwan. The TQM Journal, 20(3), 182–195.

    Article  Google Scholar 

  • Chiarini, A. (2011). Japanese total quality control, TQM, Deming’s system of profound knowledge, BPR, lean and six sigma: Comparison and discussion. International Journal of Lean Six Sigma, 2(4), 332–355.

    Article  Google Scholar 

  • Conti, T. (1997). Total quality management. Total Quality Management and Business Excellence, 8(2–3), 5–15.

    Google Scholar 

  • Dennis, P., & Shook, J. (2007). Lean production simplified: A plain language guide to the world’s most powerful production systems. New York: Productivity Press.

    Google Scholar 

  • Graves, S. C., Gershwin, S., & Popoola, O. A. (2000). Development of a methodology for the rapid implementation of a sustainable lean manufacturing system. Available at: http://dspace.mit.edu/handle/1721.1/9000. Accessed 3 Aug 2011.

  • Hirschheim, R., Klein, H., & Lyytinen, K. (1995). International systems development and data modeling. Conceptual foundations and philosophical foundations. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Ishikawa, K. (1985). What is total quality control? The Japanese way. Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Johnson, C. N. (2002). The benefits of PDCA. Quality Progress, 35, 120–121.

    Google Scholar 

  • Kondo, Y. (1998). Hoshin kanri-a participative way of quality management in Japan. The TQM Magazine, 10(6), 425–431.

    Article  Google Scholar 

  • Linderman, K., Schroeder, R. G., Zaheer, S., & Choo, A. S. (2003). Six sigma: A goaltheoretic perspective. Journal of Operations Management, 3(21), 193–203.

    Article  Google Scholar 

  • Lucas, M. L. (2002). The essential of six sigma: How successful six sigma implementation can improve the bottom line. Quality Progress, 35(1), 27–31.

    Google Scholar 

  • Moen, R., & Norman, C. (2006). Evolution of the PDCA cycle. Available at: http://pkpinc.com/files/NA01MoenNormanFullpaper.pdf. Accessed 3 Aug 2011.

  • Muthu, S., Whitman, L., & Hossein, S. C. (1999). Business process reengineering: A consolidated methodology. Proceedings of the 4th Annual International Conference on Industrial Engineering Theory, Applications, and Practice, Department of the Interior Enterprise Architecture, U.S.

    Google Scholar 

  • Ramsey, C., Ormsby, S., & Marsch, T. (2001). Performance-improvement strategies can reduce costs. Healthcare Financial Management, (Supplement), pp. 2–6.

    Google Scholar 

  • Tani, T. (1995). Interactive control in target cost management. Management Accounting Research, 6(4), 399–414.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Andrea Chiarini .

Rights and permissions

Reprints and permissions

Copyright information

© 2012 The Author(s)

About this chapter

Cite this chapter

Chiarini, A. (2012). Research Methodology. In: From Total Quality Control to Lean Six Sigma. SpringerBriefs in Business. Springer, Milano. https://doi.org/10.1007/978-88-470-2658-2_4

Download citation

Publish with us

Policies and ethics