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Trust and Conflict in Virtual Teams: An Exploratory Study

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Information Technology and Innovation Trends in Organizations

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Abstract

The concept of “virtual organization” is more and more interesting in the literature especially focusing on virtual teams. There are two most important components within virtual teams: The organizational trust because of the decentralization and the increasing use of Information Technologies in order to share knowledge and information, and conflict management. The main aim of this paper is to investigate the trust topic and conflict in terms of factors and typologies of trust in virtual team organizations in order to understand context and individual factors of virtual collaborative relationships among employees geographically distributed and how these factors can affect conflict management within virtual teams regarding their own specific characteristics.

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Author information

Authors and Affiliations

  1. Dipartimento di Studi Aziendali, University of Naples “Parthenope”, Via Medina, n. 40, Naples, Italy

    L. Varriale & P. Briganti

Authors
  1. L. Varriale
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  2. P. Briganti
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Correspondence to L. Varriale .

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Editors and Affiliations

  1. Sistemi Informativi (CeRSI), Centro di Ricerca sui, Via G. Alberoni 7, Roma, 00198, Italy

    Alessandro D'Atri

  2. Department of Management, Parthenope University Naples, Via Medina 40, Naples, 80133, Italy

    Maria Ferrara

  3. , College of Business, Florida State University, Academic Way 821, Tallahassee, 32306-1110, USA

    Joey F. George

  4. , CeRSI, LUISS Guido Carli, via Alberoni 7, Roma, 00198, Italy

    Paolo Spagnoletti

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Varriale, L., Briganti, P. (2011). Trust and Conflict in Virtual Teams: An Exploratory Study. In: D'Atri, A., Ferrara, M., George, J., Spagnoletti, P. (eds) Information Technology and Innovation Trends in Organizations. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2632-6_43

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