Skip to main content

Learning by Doing Mistakes Improving ICT Systems Through the Evaluation of Application Mistakes

  • Conference paper
Interdisciplinary Aspects of Information Systems Studies
  • 770 Accesses

Abstract

Last July, the University of Exeter, Great Britain, has empirically demonstrated how the human brain learns more from mistakes and unsuccessful events than from successful experiences. Memory, in fact, is more stimulated by mistakes and, after that, tends to generate a self-protection mechanism that, in a reaction period of 0, 10 s, warns of the existing danger. Starting from the article of Journal of Cognitive Neuroscience, we have tried to understand if the economic organizations, and in particular the ones that face IT implementation programs, act as humans. The purpose of this paper is to investigate how it is possible to invert a negative tendency or an unsuccessful IS implementation through the deeply analysis of mistakes and of their impact on value creation. In our proposal, the analyzed case study shows how a correct management of mistakes can generate value, through a “virtuous cycle of learning by doing”.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Gandolfi, G. & Ruozi, R. (2005). Il ruolo dell'ICT nelle banche italiane: efficienza e creazione di valore. Bancaria Editrice, Milano

    Google Scholar 

  2. Costa, G. (2001). Flessibilità e Performance. Isedi, Torino

    Google Scholar 

  3. Jensen, M.C. & Meckling, W.H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure, Journal of Financial Economics, 39: 1021-1039

    Google Scholar 

  4. D'Atri, A. (2004). Innovazione organizzativa e tecnologie innovative. Etas, Milano

    Google Scholar 

  5. Martinez, M. & De Marco, M. (2005). Sistemi Informativi a misura di organizzazione. Il contributo delle teorie di organizzazione . . ., in Organizzare a misura d'uomo. Università Cattolica del Sacro Cuore, Milano

    Google Scholar 

  6. Porter, M.E. (1985). Competitive Advantage. The Free Press, New York

    Google Scholar 

  7. Laudon, K. & Laudon, J. (2006). Management Information Systems, 9th edition. Pearson Prentice Hall, Upper Saddle River, New Jersey

    Google Scholar 

  8. Prahalad, C.K. & Hamel, G. (1990). The core competence for the corporation, Harvard Business Review, 26: 1

    Google Scholar 

  9. De Marco, M. (1986). I Sistemi informativi aziendali. Franco Angeli, Milano

    Google Scholar 

  10. Vinci, M. (1992). Analisi Costi Benefici dei Sistemi Informativi Aziendali. Siderea, Milano

    Google Scholar 

  11. Sauer, C. (1999). Deciding the Future for IS Failures: Not the Choice You Might Think, in Rethinking Management Information Systems, W.L. Currie and B. Galliers (eds.). Oxford University Press, Oxford

    Google Scholar 

  12. Ravagnani, R. (2000). Information Technology e gestione del cambiamento organizzativo. Egea, Milano

    Google Scholar 

  13. Scott, J., & Vessey, I. (2003). Implementing Enterprise Resource Planning Systems: The role of Learning from Failure, in: Second-Wave ERP Systems. Cambridge University Press, Cambridge

    Google Scholar 

  14. Schwartz Cowan, R. (1990). The Consumption Junction: A Proposal for Research Strategies in the Sociology of Technology. MIT Press, London

    Google Scholar 

  15. Winner, L. (1977). Autonomous Technology. Technics-out-of-Control as a Theme in Political Thought. MIT Press, London

    Google Scholar 

  16. Ciborra, C.U. (2002). The Labyrinths of Information. Oxford University Press, Oxford

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Physica-Verlag Heidelberg

About this paper

Cite this paper

Izzo, M.F., Mazzone, G. (2008). Learning by Doing Mistakes Improving ICT Systems Through the Evaluation of Application Mistakes. In: Interdisciplinary Aspects of Information Systems Studies. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2010-2_16

Download citation

Publish with us

Policies and ethics