Zusammenfassung
Dieser Beitrag definiert den Begriff der organisationalen Gesundheitskompetenz. Daran anschließend werden die Möglichkeiten der Messung der organisationalen Gesundheitskompetenz dargestellt. Die Bedeutung der organisationalen Gesundheitskompetenz im Krankenhaussektor wird hergeleitet. Abschließend wird der Stand der empirischen Forschung zur organisationalen Gesundheitskompetenz im Krankenhaus skizziert und Implikationen für Forschung und Praxis abgeleitet.
Literatur
Altin SV, Lorrek K, Stock S (2015) Development and validation of a brief screener to measure the Health Literacy Responsiveness of Primary Care Practices (HLPC). BMC Fam Pract 16:122. https://doi.org/10.1186/s12875-015-0336-4
Bonaccorsi G, Romiti A, Ierardi F, Innocenti M, Del Riccio M, Frandi S et al (2020) Health-literate healthcare organizations and quality of care in hospitals: a cross-sectional study conducted in tuscany. Int J Environ Res Public Health 17(7). https://doi.org/10.3390/ijerph17072508
Brach C (2017) The journey to become a health literate organization: a snapshot of health system improvement. Stud Health Technol Inform 240:203–237
Brach C, Keller D, Hernandez L, Baur C, Parker R, Dreyer B et al (2012) Ten attributes of health literate health care organizations. NAM Perspect 02(6). https://doi.org/10.31478/201206a
Bundesministerium der Justiz und für Verbraucherschutz (2019) Ausbildungs- und Prüfungsverordnung für die Pflegeberufe (Pflegeberufe-Ausbildungs- und -Prüfungsverordnung – PflAPrV). http://www.gesetze-im-internet.de/pflaprv/BJNR157200018.html. Zugegriffen am 08.02.2021
Charoghchian Khorasani E, Tavakoly Sany SB, Tehrani H, Doosti H, Peyman N (2020) Review of organizational health literacy practice at health care centers: outcomes, barriers and facilitators. Int J Environ Res Public Health 17(20). https://doi.org/10.3390/ijerph17207544
Dickens C, Lambert BL, Cromwell T, Piano MR (2013) Nurse overestimation of patients’ health literacy. J Health Commun 18(Suppl 1):62–69
Ernstmann N, Halbach S, Kowalski C, Pfaff H, Ansmann L (2017) Measuring attributes of health literate health care organizations from the patients’ perspective: development and validation of a questionnaire to assess health literacy-sensitive communication (HL-COM). Z Evid Fortbild Qual Gesundhwes 121:58–63
Ernstmann N, Bauer U, Berens EM, Bitzer EM, Bollweg TM, Danner M et al (2020) DNVF Memorandum Gesundheitskompetenz (Teil 1) – Hintergrund, Relevanz, Gegenstand und Fragestellungen in der Versorgungsforschung. Gesundheitswesen 82(7):e77–e93
Farmanova E, Bonneville L, Bouchard L (2018) Organizational health literacy: review of theories, frameworks, guides, and implementation issues. Inquiry 55. https://doi.org/10.1177/0046958018757848
Groene RO, Rudd RE (2011) Results of a feasibility study to assess the health literacy environment: navigation, written, and oral communication in 10 hospitals in Catalonia, Spain. J Commun Healthc 4(4):227–237
Halbach S, Ernstmann N, Kowalski C, Pfaff H, Pförtner TK, Wesselmann S, Enders A (2016) Unmet information needs and limited health literacy in newly diagnosed breast cancer patients over the course of cancer treatment. Patient Educ Couns 99(9):1511–1518
Hayran O, Özer O (2018) Organizational health literacy as a determinant of patient satisfaction. Public Health 163:20–26
Howe CJ, Adame T, Lewis B, Wagner T (2020) Original research: assessing organizational focus on health literacy in North Texas hospitals. Am J Nurs 120(12):24–33
Kaper M, Sixsmith J, Meijering L, Vervoordeldonk J, Doyle P, Barry MM et al (2019) Implementation and long-term outcomes of organisational health literacy interventions in Ireland and the Netherlands: a longitudinal mixed-methods study. Int J Environ Res Public Health 16(23). https://doi.org/10.3390/ijerph16234812
Kaphingst KA, Kreuter MW, Casey C, Leme L, Thompson T, Cheng MR et al (2012) Health literacy INDEX: development, reliability, and validity of a new tool for evaluating the health literacy demands of health information materials. J Health Commun 17(Suppl 3):203–221
Kohn LT, Corrigan JM, Donaldson MS (Hrsg) (2000) To Err is human: building a safer health system. National Academies Press (US), Washington, DC
Kowalski C, Lee SYD, Schmidt A, Wesselmann S, Wirtz MA, Pfaff H, Ernstmann N (2015) The health literate health care organization 10 item questionnaire (HLHO-10): development and validation. BMC Health Serv Res 15:47
Lopez D, Pratt-Chapman ML, Rohan EA, Sheldon LK, Basen-Engquist K, Kline R et al (2019) Establishing effective patient navigation programs in oncology. Support Care Cancer 27(6):1985–1996
Meggetto E, Ward B, Isaccs A (2018) What’s in a name? An overview of organisational health literacy terminology. Aust Health Rev 42(1):21–30
Mohsin-Shaikh S, Garfield S, Franklin BD (2014) Patient involvement in medication safety in hospital: an exploratory study. Int J Clin Pharm 36(3):657–666
Nesari M, Olson JK, Nasrabadi AN, Norris C (2019) Registered nurses’ knowledge of and experience with health literacy. Health Lit Res Pract 3(4):e268–e279
Pelikan JM, Dietscher C (2015) Warum sollten und wie können Krankenhäuser ihre organisationale Gesundheitskompetenz verbessern? Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz 58(9):989–995
Pilnick A, Dingwall R (2011) On the remarkable persistence of asymmetry in doctor/patient interaction: a critical review. Soc Sci Med (1982) 72(8):1374–1382
Prince LY, Schmidtke C, Beck JK, Hadden KB (2018) An assessment of organizational health literacy practices at an Academic Health Center. Qual Manag Health Care 27:93–97
Rathmann K, Vockert T, Ldenise W, Lutz J, Dadaczynski K (2020) Organizational health literacy in facilities for people with disabilities: first results of an explorative qualitative and quantitative study. Int J Environ Res Public Health 17(8). https://doi.org/10.3390/ijerph17082886
Schmidt A, Ernstmann N, Wesselmann S, Pfaff H, Wirtz M, Kowalski C (2016) After initial treatment for primary breast cancer: information needs, health literacy, and the role of health care workers. Support Care Cancer 24(2):563–571
Scholl I, Hahlweg P, Lindig A, Frerichs W, Zill J, Cords H et al (2021) Evaluation of a program for routine implementation of shared decision-making in cancer care: results of a stepped wedge cluster randomized trial. Implement Sci 16:106
Schwappach DLB (2008) “Against the silence”: development and first results of a patient survey to assess experiences of safety-related events in hospital. BMC Health Serv Res 8:59
Siegrist J (2005) Medizinische Soziologie. 6., neu bearbeitete und erweiterte Auflage. Elsevier Urban & Fischer, München/Jena
Sørensen K, Levin-Zamir D, Duong TV, Okan O, Visconde Brasil V, Nutbeam D (2021) Building health literacy system capacity: a framework for health literate systems. Health Promot Int 36(S1):i13–i23
Stiefel F, Bourquin C (2016) Communication in oncology: now we train – but how well? Ann Oncol 27(9):1660–1663
Tho PC, Ang E (2016) The effectiveness of patient navigation programs for adult cancer patients undergoing treatment: a systematic review. JBI Database System Rev Implement Rep 14(2):295–321
U.S. Department of Health and Human Services (HHS) (2020) Health Literacy in Healthy People 2030 – Healthy People 2030 | health.gov. https://health.gov/healthypeople/priority-areas/health-literacy-healthy-people-2030. Zugegriffen am 13.07.2022
Vries EN de, Ramrattan MA, Smorenburg SM, Gouma DJ, Boermeester MA (2008) The incidence and nature of in-hospital adverse events: a systematic review. Qual Saf Health Care 17 (3). https://doi.org/10.1136/qshc.2007.023622.
Wirtz MA (Hrsg) (2020) Dorsch-Lexikon der Psychologie. 19., überarbeitete Aufl. Hogrefe, Bern
Zanobini P, Lorini C, Baldasseroni A, Dellisanti C, Bonaccorsi G (2020) A scoping review on how to make hospitals health Literate Healthcare Organizations. Int J Environ Res Public Health 17(3). https://doi.org/10.3390/ijerph17031036
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 Springer-Verlag GmbH Deutschland, ein Teil von Springer Nature
About this entry
Cite this entry
Ernstmann, N., Kowalski, C. (2023). Organisationale Gesundheitskompetenz im Krankenhaus. In: Rathmann, K., Dadaczynski, K., Okan, O., Messer, M. (eds) Gesundheitskompetenz. Springer Reference Pflege – Therapie – Gesundheit . Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-62800-3_61-1
Download citation
DOI: https://doi.org/10.1007/978-3-662-62800-3_61-1
Received:
Accepted:
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-62800-3
Online ISBN: 978-3-662-62800-3
eBook Packages: Springer Referenz Medizin