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Prediction of Query Satisfaction Based on CQA-Oriented Browsing Behaviors

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Information Science and Applications

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 339))

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Abstract

Browsing satisfaction with community-based websites has been studied mainly based on webpage content. In this paper, we exploratively analyze the factors affecting the browsing behaviors of client users to predict the query satisfaction level in a Community-based Question Answering (CQA) website. The experiment’s results show that different categories of information are affected by different factors, and explain that considering the factors of browsing behaviors could improve the prediction accuracy of query satisfaction.

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Author information

Authors and Affiliations

  1. College of Information Science and Technology, Beijing University of Chemical Technology, Beijing, China

    Junxia Guo & Cheng Gao

  2. Department of Information Science, Faculty of Science, Kanagawa University, Kanagawa, Japan

    Hao Han & Takashi Nakayama

  3. National Institute of Informatics, Tokyo, Japan

    Keizo Oyama

  4. The Graduate University for Advanced Studies (SOKENDAI), Tokyo, Japan

    Keizo Oyama

Authors
  1. Junxia Guo
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  2. Hao Han
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  3. Cheng Gao
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  4. Takashi Nakayama
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  5. Keizo Oyama
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Corresponding author

Correspondence to Hao Han .

Editor information

Editors and Affiliations

  1. Department of Convergence Security, Kyonggi University, Institute of Creative Advanced Technology, Science and Engineering, Kyonggi-do, Korea, Republic of (South Korea)

    Kuinam J. Kim

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© 2015 Springer-Verlag Berlin Heidelberg

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Guo, J., Han, H., Gao, C., Nakayama, T., Oyama, K. (2015). Prediction of Query Satisfaction Based on CQA-Oriented Browsing Behaviors. In: Kim, K. (eds) Information Science and Applications. Lecture Notes in Electrical Engineering, vol 339. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-46578-3_120

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  • DOI: https://doi.org/10.1007/978-3-662-46578-3_120

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-46577-6

  • Online ISBN: 978-3-662-46578-3

  • eBook Packages: EngineeringEngineering (R0)

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