Abstract
In this chapter, we summarize and exemplify the strategies clinicians can use for establishing and developing a relationship with the patient, and give examples. This process involves the patients in their own care. Both the informational (Chap. 5) and interpersonal communication strategies occur simultaneously, but for the sake of description they are highlighted separately. In both Chaps. 5 and 6, we provide examples of each of the strategies, taken from the authentic extracts.
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Slade, D. et al. (2015). Effective Clinician–Patient Communication: Strategies for Bridging the Interpersonal Gap. In: Communicating in Hospital Emergency Departments. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-46021-4_6
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DOI: https://doi.org/10.1007/978-3-662-46021-4_6
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