Zusammenfassung
Attribution, i.e., the systematic ascription of causes to effects in situations of failure or success, has so far received little attention in HCI research. Based on a preliminary typology developed in pilot work, we conducted four empirical studies with a total of N=146 participants using different methods for data collection, including laboratory studies, a mobile diary study, and an online survey. Results show that several typical styles of attributing computer-related failure or success could be identified. Therefore, we propose a typology of six main Attribution Styles, which are depicted as personas to make them applicable for HCI practice. Methodical issues in computer-related attribution research and implication for research and practice are discussed.
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Niels, A., Janneck, M. (2019). Spezifikation: Erhebungsmethoden, Typologie und Determinanten. In: Attributionen in der Mensch-Computer-Interaktion. Springer Vieweg, Wiesbaden. https://doi.org/10.1007/978-3-658-25596-1_4
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DOI: https://doi.org/10.1007/978-3-658-25596-1_4
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