Study A: A Structured Literature Review on Business Intelligence and Analytics from a Decision Process Perspective

Abstract

In recent years the idea of business intelligence and analytics (BI&A) has gained an increasing amount of interest among researchers and practitioners due to a number of published success cases. These success cases report tremendous improvements in organizational performance, based on improved decision making and new business insights (Chen et al., 2012; Davenport, 2006). BI&A systems provide support for collecting and transforming data and put particular emphasis on data analysis with the purpose of improving decision making (Chen et al., 2012; Davenport, 2006; Shanks et al., 2010).

This is the accepted author’s version of the following article: Kowalczyk, M., Buxmann, P. and Besier, J. (2013), “Investigating Business Intelligence and Analytics from a Decision Process Perspective: A Structured Literature Review”, European Conference on Information Systems 2013. The definitive publisher-authenticated version is available online at: http://aisel.aisnet.org/ecis2013_cr/126.