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Constructive Controversy for Innovation in Business: Theory, Research, and Application

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Book cover Konstruktive Kontroverse in Organisationen

Part of the book series: uniscope. Publikationen der SGO Stiftung ((UNISCOPE))

Abstract

Construcive Controversy is the open-minded discussion of opposing views for mutual benefit. It has been demonstrated to be a practical, powerful approach to understand the conditions and dynamics of how opposing ideas can strengthen decision-making and contribute to organizations and people. Research shows that Constructive Controversy promotes innovation in such key areas as marketing, finance, and leadership; evidence also documents that it helps manage emotional and interests conflicts and that it applies in collectivist as well as individualistic cultures. Cooperative goals, where team members believe that their goal attainment is positively related to other members’ goal attainment, are an important foundation for Constructive Controversy. Studies have documented that although it is challenging to discuss controversies openly and constructively, together team members can understand and practice its major steps to develop and express positions, question and understand opposing positions, integrate and create solutions, and reach agreement as well as strengthen their cooperative goals. Results have important practical implications for how managers and employees can develop Constructive Controversy to stimulate innovation and organizational effectiveness.

Bu da bu xiang shi (No discord, no concord).Traditional Chinese saying Truth springs from argument amongst friends.

David Hume, 18th Century English Philosopher

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Authors and Affiliations

  1. Lingnan University, Hong Kong, China

    Prof. Dr. Dean Tjosvold, Moureen ML Tang & Paulina MK Wan

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  1. Prof. Dr. Dean Tjosvold
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  2. Moureen ML Tang
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  3. Paulina MK Wan
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Correspondence to Dean Tjosvold .

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  1. Hochschule für Angewandte Psychologie Institut f. Kooperationsforschung und -e, Fachhochschule Nordwestschweiz, Olten, Switzerland

    Albert Vollmer

  2. Lehrstuhl f. Betriebspädagogik, Otto-von-Guericke-Universität Marburg, Magdeburg, Germany

    Michael Dick

  3. Lehrstuhl für Arbeits- und Organisations, ETH Zürich, Zürich, Switzerland

    Theo Wehner

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Tjosvold, D., Tang, M., Wan, P. (2015). Constructive Controversy for Innovation in Business: Theory, Research, and Application. In: Vollmer, A., Dick, M., Wehner, T. (eds) Konstruktive Kontroverse in Organisationen. uniscope. Publikationen der SGO Stiftung. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00263-3_5

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