Abstract
The concept of the customer relation has, for a long time, played an important role in the credit rationing literature. In many theories, such relations are viewed as the root cause of rationing. Given the theory of Chapter 3, it seems clear that rationing should not be viewed as a function of the existence of customer relations viewed as arising from the same source, neither should be viewed as the cause of the other.
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© 1986 Springer-Verlag Berlin Heidelberg
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Devinney, T.M. (1986). Customer Relations. In: Rationing in a Theory of the Banking Firm. Studies in Contemporary Economics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-82649-8_4
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DOI: https://doi.org/10.1007/978-3-642-82649-8_4
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-16052-6
Online ISBN: 978-3-642-82649-8
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