Market Trends for Text Processing Tools

Abstract

Information systems buying in the 1990s is generally expected to polarize, on the one hand, into growing and profitable so-called operational applications, and stagnating, so- called personal productivity and administrative applications, on the other hand. Personal productivity and administrative applications are primarily intended to reduce administrative costs, while by operational applications are meant applications that add new and better services, improve operational flexibility, or reduce operational costs. The growth in operational applications is expected to dictate the structure of computing in the 1990s, where, in particular, the operational activities will be organization-specific.