Abstract
In this paper problems of support of discrete decision processes are discussed. A rule-based formalism is used to represent the decision problem, to model interactions with the environment, and to modify problem representation. A three-valued valuation function is used to give the flexibility in selection of a particular solution. The modelling approach and the solutions are illustrated with simple yet compelling example. An expert system shell NEGOPLAN is discussed and examples of its use to support negotiations with a hostage-taker are given. The negotiator is a police commander who should have an ability to modify a problem representation as a hostage-taking incident evolves. The possibility of implementing the proposed approach to decision problems in a dynamic environment is also discussed.
The authors would like to thank Mike Connolly of the Canadian Police College and Peter Mcnaughton of the Royal Canadian Mounted Police for help in learning about negotiation with terrorists. The participation of Zbig Koperczak of University of Ottawa, Department of Computer Science in the development of the knowledge base described in this paper is also acknowledged. This work has been partially supported by grants from the Natural Sciences and Engineering Research Council of Canada.
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Kersten, G.E., Michalowski, W. (1990). Supporting Decision Processes: An Approach and Two Examples. In: Bana e Costa, C.A. (eds) Readings in Multiple Criteria Decision Aid. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-75935-2_25
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DOI: https://doi.org/10.1007/978-3-642-75935-2_25
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