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Open Innovation: A Chance for the Innovation Management of Tourism Destinations?

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Open Tourism

Part of the book series: Tourism on the Verge ((TV))

Abstract

Innovation management processes have been investigated for several service industries. In tourism the accommodation sector was analysed in depth, however there are only a few attempts to shed more light upon the innovation process in tourism destinations. This paper evaluates innovation processes and in particular the idea of open innovation at a destination level using qualitative data: 37 interviews with managers of tourism businesses and DMOs were conducted in Tyrolean destinations and analysed with regard to actions and attitudes towards open innovation processes within the destinations. Results demonstrate that DMOs can act as mediators to transfer external stimuli into the destination and are important initiators for collaborative innovation networks.

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Authors and Affiliations

  1. Institut für innovativen Tourismus, Innsbruck, Austria

    Birgit Pikkemaat

  2. KMU und Tourismus, Institut für strategisches Management, Marketing und Tourismus, Universität Innsbruck, Innsbruck, Austria

    Mike Peters

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  1. Birgit Pikkemaat
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  2. Mike Peters
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Correspondence to Birgit Pikkemaat .

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Editors and Affiliations

  1. Innovation & Management in Tourism, Salzburg University of Applied Sciences, Puch Urstein, Austria

    Roman Egger

  2. Wien, Austria

    Igor Gula

  3. School of Design and Product Management, Salzburg University of Applied Sciences, Salzburg-Kuchl, Austria

    Dominik Walcher

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Pikkemaat, B., Peters, M. (2016). Open Innovation: A Chance for the Innovation Management of Tourism Destinations?. In: Egger, R., Gula, I., Walcher, D. (eds) Open Tourism. Tourism on the Verge. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-54089-9_11

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