Skip to main content
SpringerLink
Log in
Book cover

Mental Health Informatics pp 17–39Cite as

The Rise of Person-Centered Healthcare and the Influence of Health Informatics and Social Network Applications on Mental Health Care

  • Chapter
  • First Online:

Part of the book series: Studies in Computational Intelligence ((SCI,volume 491))

Abstract

Online social networks have the potential to enhance many aspects of patient care. In mental healthcare may allow for more accurate symptom tracking and assessment tools and provide more convenient platforms for implementing therapeutic techniques. Online social networks could provide a “one-stop” portal for: contact between patient and provider, assessment and intervention and community mental health support. The potential uses for social in healthcare are vast, but it is important to understand how they can be utilized securely before they are adapted for widespread use. As the popularity of social media abounds amongst patients and providers alike, clinicians may be faced with new ethical dilemmas for navigating these public forums, interacting with clients over social media and with how they present themselves online. Clinical and ethical issues associated with patient contact via social networks are are discussed and recommendations are presented.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Miles, A., Mezzich, J.: The care of the patient and the soul of the clinic: Person-centered medicine as an emergent model of modern clinical practice. Int. J. Pers. Centered Med. 1(2), 207–222 (2011)

    Google Scholar 

  2. Ekman, I., Swedberg, K., Taft, C., Lindseth, A., Norberg, A., Brink, E., et al.: Person-centered care—ready for prime time. Eur J. Cardiovasc. Nurs. 10(4), 248–251 (2011)

    Article  Google Scholar 

  3. Zurhellen, W.M., Kim, G. R.: Building a medical home. AAP News 32(5), 28 (2011)

    Google Scholar 

  4. Hawn, C.: Take two aspirin and tweet me in the morning: How twitter, facebook, and other social media are reshaping health care. Health Aff. 28(2), 361–368 (2009)

    Article  Google Scholar 

  5. Brown, F.W.: Rural telepsychiatry. Psychiatr. Serv. 49(7), 963–964 (1998)

    Google Scholar 

  6. Giansanti, D., Castrichella, L., Giovagnoli, M.R.: Telepathology requires specific training for the technician in the biomedical laboratory. Telemed J E Health 14(8), 801–807 (2008)

    Article  Google Scholar 

  7. High, W.A., Houston, M.S., Calobrisi, S.D., Drage, L.A., McEvoy, M.T.: Assessment of the accuracy of low-cost store-and-forward teledermatology consultation. J. Am. Acad. Dermatol. 42(5 Pt 1), 776–783 (2000)

    Article  Google Scholar 

  8. Hooper, G.S., Yellowlees, P., Marwick, T.H., Currie, P.J., Bidstrup, B.P.: Telehealth and the diagnosis and management of cardiac disease. J Telemed. Telecare 7(5), 249–256 (2001)

    Article  Google Scholar 

  9. Mahnke, C.B., Mulreany, M.P., Inafuku, J., Abbas, M., Feingold, B., Paolillo, J.A.: Utility of store-and-forward pediatric telecardiology evaluation in distinguishing normal from pathologic pediatric heart sounds. Clin. Pediatr. (Phila) 47(9), 919–925 (2008)

    Article  Google Scholar 

  10. Marcin, J.P., Nesbitt, T.S., Cole, S.L., Knuttel, R.M., Hilty, D.M., Prescott, P.T., et al.: Changes in diagnosis, treatment, and clinical improvement among patients receiving telemedicine consultations. Telemed J E Health 11(1), 36–43 (2005)

    Article  Google Scholar 

  11. Rashid, E., Ishtiaq, O., Gilani, S., Zafar, A.: Comparison of store and forward method of teledermatology with face-to-face consultation. J. Ayub. Med. Coll. Abbottabad 15(2), 34–36 (2003)

    Google Scholar 

  12. Rotvold, G.H., Knarvik, U., Johansen, M.A., Fossen, K.: Telemedicine screening for diabetic retinopathy: Staff and patient satisfaction. J. Telemed. Telecare 9(2), 109–113 (2003)

    Article  Google Scholar 

  13. Thrall, J.H.: Teleradiology. Part I. History and clinical applications. Radiology 243(3), 613–617 (2007)

    Article  Google Scholar 

  14. Williams, S., Henricks, W.H., Becich, M.J., Toscano, M., Carter, A.B.: Telepathology for patient care: What am i getting myself into? Adv. Anat. Pathol. 17(2), 130–149 (2010)

    Article  Google Scholar 

  15. Neufeld, J.D., Yellowlees, P.M., Hilty, D.M., Cobb, H., Bourgeois, J.A.: The e-mental health consultation service: Providing enhanced primary-care mental health services through telemedicine. Psychosomatics 48(2), 135–141 (2007)

    Article  Google Scholar 

  16. Ruskin, P.E., Silver-Aylaian, M., Kling, M.A., Reed, S.A., Bradham, D.D., Hebel, J.R., et al.: Treatment outcomes in depression: Comparison of remote treatment through telepsychiatry to in-person treatment. Am. J. Psychiatry 161(8), 1471–1476 (2004)

    Article  Google Scholar 

  17. Wootton, R., Yellowlees, P., McLaren, P.: Telepsychiatry and e-mental health. Royal Society of Medicine Press Ltd, Road Lake (2003)

    Google Scholar 

  18. Baker, L., Wagner, T.H., Singer, S., Bundorf, M.K.: Use of the internet and e-mail for health care information: Results from a national survey. JAMA 289(18), 2400–2406 (2003)

    Article  Google Scholar 

  19. Boyd, D.M., Ellison, N.B.: Social network sites: Definition, history, and scholarship. J. Comput-Mediated Commun. 13(1), 210–230 (2007)

    Article  Google Scholar 

  20. Nakamura, C., Bromberg, M., Bhargava, S., Wicks, P., Zeng-Treitler, Q.: Mining online social network data for biomedical research: A comparison of clinicians’ and patients’ perceptions about amyotrophic lateral sclerosis treatments. J. Med. Internet Res. 14(3), (2012)

    Article  Google Scholar 

  21. Wicks, P., Vaughan, T.E., Massagli, M.P.: The multiple sclerosis rating scale, revised (msrs-r): Development, refinement, and psychometric validation using an online community. Health Qual. Life Outcomes 10(1), 70 (2012)

    Article  Google Scholar 

  22. Horgan, A., Sweeney, J.: Young students’ use of the internet for mental health information and support. J. Psychiatr. Ment. Health Nurs. 17(2), 117–123 (2010)

    Article  Google Scholar 

  23. Gowen, K., Deschaine, M., Gruttadara, D., Markey, D.: Young adults with mental health conditions and social networking websites: Seeking tools to build community. Psychiatr. Rehabil. J. 35(3), 245–250 (2012)

    Article  Google Scholar 

  24. Lewandowski, J., Rosenberg, B.D., Jordan Parks, M., Siegel, J.T.: The effect of informal social support: Face-to-face versus computer-mediated communication. Comput. Hum. Behav. 27(5), 1806–1814 (2011)

    Article  Google Scholar 

  25. Ben-Zeev, D., Corrigan, P.W., Britt, T.W., Langford, L.: Stigma of mental illness and service use in the military. J. Ment. Health 21(3), 264–273 (2012)

    Article  Google Scholar 

  26. Pietrzak, R., Johnson, D., Goldstein, M., Malley, J., Southwick, S.: Perceived stigma and barriers to mental health care utilization among oef-oif veterans. Psychiatr. Serv. 60(8), 1118–1122 (2009)

    Article  Google Scholar 

  27. Wilson, J.A., Onorati, K., Mishkind, M., Reger, M.A., Gahm, G.A.: Soldier attitudes about technology-based approaches to mental health care. CyberPsychology Behav. 11(6), 767–769 (2008)

    Article  Google Scholar 

  28. McLaughlin, M., Nam, Y., Gould, J., Pade, C., Meeske, K.A., Ruccione, K.S., et al.: A videosharing social networking intervention for young adult cancer survivors. Comput. Hum. Behav. 28(2), 631–641 (2011)

    Article  Google Scholar 

  29. McDaniel, B., Coyne, S., Holmes, E. : New mothers and media use: Associations between blogging, social networking, and maternal well-being. Matern. Child Health J., 1–9 (2011)

    Google Scholar 

  30. Good, A., Sambhanthan, A., Panjganj, V., Spettigue, S.: Computer interaction and the benefits of social networking for people with borderline personality disorder: Enlightening mental health professionals (2011)

    Google Scholar 

  31. O’Dea, B., Campbell, A.: Healthy connections: Online social networks and their potential for peer support. Stud. Health Tech. Inform. 168, 133 (2011)

    Google Scholar 

  32. Hogeboom, D.L., McDermott, R.J., Perrin, K.M., Osman, H., Bell-Ellison, B.A.: Internet use and social networking among middle aged and older adults. Educ. Gerontol. 36(2), 93–111 (2010)

    Article  Google Scholar 

  33. Sundar, S.S., Oeldorf-Hirsch, A., Nussbaum, J., Behr, R.: Retirees on facebook: Can online social networking enhance their health and wellness? Paper presented at the Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems (2011)

    Google Scholar 

  34. Burns, J.M., Davenport, T.A., Durkin, L.A., Luscombe, G.M., Hickie, I.B.: The internet as a setting for mental health service utilisation by young people. Med. J. Aust. 192(11 Suppl), S22–S26 (2010)

    Google Scholar 

  35. Shandley, K., Austin, D., Klein, B., Kyrios, M.: An evaluation of ‘reach out central’: An online gaming program for supporting the mental health of young people. Health Educ. Res. 25(4), 563–574 (2010)

    Article  Google Scholar 

  36. Burns, J.M., Durkin, L.A., Nicholas, J.: Mental health of young people in the united states: What role can the internet play in reducing stigma and promoting help seeking? J. Adolesc. Health 45(1), 95–97 (2009)

    Article  Google Scholar 

  37. Rice, E., Milburn, N.G., Monro, W.: Social networking technology, social network composition, and reductions in substance use among homeless adolescents. Prev. Sci. 12(1), 80–88 (2011)

    Article  Google Scholar 

  38. Schomerus, G., Angermeyer, M.C.: Stigma and its impact on help-seeking for mental disorders: What do we know? Epidemiologia e psichiatria sociale 17(01), 31–37 (2008)

    Google Scholar 

  39. Kessler, R.C., Amminger, G.P., Aguilar-Gaxiola, S., Alonso, J., Lee, S., Ustun, T.B.: Age of onset of mental disorders: A review of recent literature. Curr. Opin. Psychiatry 20(4), 359 (2007)

    Article  Google Scholar 

  40. Ybarra, M.L., Mitchell, K.J.: How risky are social networking sites? A comparison of places online where youth sexual solicitation and harassment occurs. Pediatrics 121(2), e350–e357 (2008)

    Article  Google Scholar 

  41. O’Keeffe, G.S., Clarke-Pearson, K.: The impact of social media on children, adolescents, and families. Pediatrics 127(4), 800–804 (2011)

    Article  Google Scholar 

  42. Borzekowski, D., Schenk, S., Wilson, J., Peebles, R.: E-ana and e-mia: A content analysis of pro-eating disorder web sites. Am. J. Public Health 100(Suppl 8), 1526–1534 (2010)

    Article  Google Scholar 

  43. Lewis, S., Heath, N., Michal, N., Duggan, J.: Non-suicidal self-injury, youth, and the internet: What mental health professionals need to know. Child Adolesc. Psychiatry Ment. Health 6(1), 13 (2012)

    Article  Google Scholar 

  44. Moreno, M.A., Jelenchick, L.A., Egan, K.G., Cox, E., Young, H., Gannon, K.E., et al.: Feeling bad on facebook: Depression disclosures by college students on a social networking site. Depression Anxiety 28(6), 447–455 (2011)

    Article  Google Scholar 

  45. Luxton, D.D., McCann, R.A., Bush, N.E., Mishkind, M.C., Reger, G.M.: Mhealth for mental health: Integrating smartphone technology in behavioral healthcare. Prof. Psychol.: Res. Practice 42(6), 505–512 (2011)

    Article  Google Scholar 

  46. Bosker, B.: Your next phone will know what you’re feeling The Huffington Post. Retrieved from http://www.huffingtonpost.com/2012/12/04/phone-emotional-intelligence_n_2239657.html (2012)

  47. Hinmon, D.: Step #4 understand the rules for a hipaa-compliant social media strategy. Social Media Strategy Blog, vol. 2013. February 15, 2011

    Google Scholar 

  48. Hidy, B., Porch, E., Reed, S., Parish, M. B., Yellowlees, P.: Social networking and mental health. Telemental Health: Clinical, Technical, and Administrative Foundations for Evidence-Based Practice, 367 (2012)

    Google Scholar 

  49. Batchelor, R., Bobrowicz, A., Mackenzie, R., Milne, A.: Challenges of ethical and legal responsibilities when technologies’ uses and users change: Social networking sites, decision-making capacity and dementia. Ethics Inf. Technol. 14(2), 99–108 (2012)

    Article  Google Scholar 

  50. Eysenbach, G.: Towards ethical guidelines for e-health: Jmir theme issue on ehealth ethics. J. Med. Internet Res. 2(1), (2000)

    Google Scholar 

  51. Deady, K.E.: Cyberadvice: The ethical implications of giving professional advice over the internet. Geo. J. Legal Ethics 14, 891 (2000)

    Google Scholar 

  52. Health insurance portability and accountability act, 110 Stat. 1936 (1996)

    Google Scholar 

  53. What is hipaa compliance? Online Tech. HIPAA Compliant Hosting. Retrieved from http://www.onlinetech.com/compliant-hosting/hipaa-compliant-hosting/resources/what-is-hipaa-compliance

  54. Yellowlees, P.M., Holloway, K.M., Parish, M.B.: Therapy in virtual environments—clinical and ethical issues. Telemedicine and e-Health, (2012)

    Google Scholar 

  55. Grady, B., Myers, K.M., Nelson, E.-L., Belz, N., Bennett, L., Carnahan, L., et al.: Evidence-based practice for telemental health. Telemedicine e-Health 17(2), 131–148 (2011)

    Article  Google Scholar 

  56. Finn, J., Barak, A.: A descriptive study of e-counsellor attitudes, ethics, and practice. Counselling Psychother. Res. 10(4), 268–277 (2010)

    Article  Google Scholar 

  57. Lehavot, K.: “Myspace” or yours? The ethical dilemma of graduate students’ personal lives on the internet. Ethics Behav. 19, 129–141 (2009)

    Article  Google Scholar 

  58. Lehavot, K., Barnett, J., Powers, D.: Psychotherapy, professional relationships, and ethical considerations in the myspace generation. Prof. Psychol: Res. Pract. (2010)

    Google Scholar 

  59. Chretien, K.C., Greysen, S.R., Chretien, J.-P., Kind, T.: Online posting of unprofessional content by medical students. JAMA, J. Am. Med. Assoc. 302(12), 1309–1315 (2009)

    Article  Google Scholar 

  60. MacDonald, J., Sohn, S., Ellis, P.: Privacy, professionalism and facebook: A dilemma for young doctors, vol. 44. Oxford, ROYAUME-UNI: Wiley (2010)

    Google Scholar 

  61. Devi, S.: Facebook friend request from a patient? Lancet 377(9772), 1141–1142 (2011)

    Article  Google Scholar 

  62. Tunick, R.A., Mednick, L., Conroy, C.: A snapshot of child psychologists’ social media activity: Professional and ethical practice implications and recommendations. Prof. Psychol.: Res. Pract. 42(6), 440 (2011)

    Article  Google Scholar 

  63. Thompson, L.A., Black, E., Duff, W.P., Paradise Black, N., Saliba, H., Dawson, K.: Protected health information on social networking sites: Ethical and legal considerations. J. Med. Internet Res. 13(1), (2011)

    Article  Google Scholar 

  64. Richardson, A.: Online public health interventions: A good strategy for those with mental illness. J. Mass. Commun. Journalism 2, e126 (2012)

    Article  Google Scholar 

  65. Norman, C.D., Skinner, H.A.: Ehealth literacy: Essential skills for consumer health in a networked world. J. Med. Internet Res. 8(2), (2006)

    Article  Google Scholar 

  66. Breslau, J., Lane, M., Sampson, N., Kessler, R.C.: Mental disorders and subsequent educational attainment in a US national sample. J. Psychiatr. Res. 42(9), 708–716 (2008)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Psychiatry and Behavioral Sciences, University of California, Davis, U.S.A

    Michelle Burke Parish & Peter Yellowlees

Authors
  1. Michelle Burke Parish
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Peter Yellowlees
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Computer Engineering, RMIT University School of Electrical and, Melbourne, Victoria, Australia

    Margaret Lech

  2. Singapore Campus, James Cook University Australia, School of Business and IT, Singapore, Singapore

    Insu Song

  3. Department of Psychiatry and Behavioral Sciences, University of California, Davis, Sacramento, California, USA

    Peter Yellowlees

  4. Psychology Network Pty Ltd, Brisbane, Australia

    Joachim Diederich

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Parish, M.B., Yellowlees, P. (2014). The Rise of Person-Centered Healthcare and the Influence of Health Informatics and Social Network Applications on Mental Health Care. In: Lech, M., Song, I., Yellowlees, P., Diederich, J. (eds) Mental Health Informatics. Studies in Computational Intelligence, vol 491. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38550-6_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-38550-6_2

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-38549-0

  • Online ISBN: 978-3-642-38550-6

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation