Abstract
Comprehensive passenger transport hub (CPTH) is the point of different transport modes of the transportation network and is also the distribution center of a large number of passengers. The service efficiency of distribution facilities in CPTH is one of the key factors that influences the distribution efficiency of the Hub. The service efficiency evaluation of distribution facilities in CPTH can help managers find and correct the disadvantages of distribution facilities to improve the distribution efficiency of the hub and satisfy the requirement of passengers-convenient transfer and the expectation of CPTH managers-balanced utilization of facilities. Based on factor analyze of service reliability and ADC model, the paper builds the ADC service efficiency evaluation model of distribution facilities in CPTH and uses that to estimate the service efficiency comprehensively. It verifies the practicability of ADC model in the service efficiency evaluation of distribution facilities in CPTH and it will be helpful for the improvement of distribution service of CPTH.
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Acknowledgments
This research was supported by the National Natural Science Foundation of China (Nos. 71171015); the State Key Laboratory of Rail Traffic Control and Safety (Contract No. RCS2011ZT002), Beijing Jiaotong University; the Fundamental Research Funds for the Central Universities (Contract No. T12JB00110).
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Zhang, Z. et al. (2013). Service Efficiency Evaluation of Distribution Facilities in Comprehensive Passenger Transport Hub. In: Lu, W., Cai, G., Liu, W., Xing, W. (eds) Proceedings of the 2012 International Conference on Information Technology and Software Engineering. Lecture Notes in Electrical Engineering, vol 211. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34522-7_33
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DOI: https://doi.org/10.1007/978-3-642-34522-7_33
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