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Critical Success Factors in Software Process Improvement: A Systematic Review

  • Conference paper
Software Process Improvement and Capability Determination (SPICE 2012)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 290))

Abstract

Many methods, models and standards for software process improvement have been developed. However, despite the efforts, they still come up against difficulties in their deployment and the processes are not institutionalized. There is a set of factors that influence the successful deployment of new or modified processes. In this paper we describe the methodology and results from a systematic review of critical success factors in software process improvement and deployment. A total of 28 primary studies were analyzed as a result of the systematic review. Some of the top factors for process improvement and process deployment initiatives are: commitment, alignment with the business strategy and goals, training, communication, resources, skills, improvement management and staff involvement. The obtained results show that is important to take into account organizational, technical and people issues in order to achieve success in improvement initiatives.

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Author information

Authors and Affiliations

  1. Departamento Lenguajes y Sistemas Informáticos e Ingeniería de Software, Facultad de Informática, Universidad Politécnica de Madrid, Spain

    Sussy Bayona, Jose A. Calvo-Manzano & Tomás San Feliu

Authors
  1. Sussy Bayona
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  2. Jose A. Calvo-Manzano
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  3. Tomás San Feliu
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Editor information

Editors and Affiliations

  1. Department of Mathematics and Computer Science, University of the Balearic Islands, Cra. de Valldemossa, km 7.5, 07122, Palma de Mallorca (Illes Balears), Spain

    Antonia Mas  & Antoni Mesquida  & 

  2. Software Quality Institute, Griffith University, Brisbane, Queensland, Australia

    Terry Rout

  3. Lero, the Irish Software Engineering, Research Centre, Dublin City University, School of Computing, Dublin, Ireland

    Rory V. O’Connor

  4. InterSPICE Ltd, 23 King Street, CB1 1AH, Cambridge, UK

    Alec Dorling

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© 2012 Springer-Verlag Berlin Heidelberg

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Bayona, S., Calvo-Manzano, J.A., San Feliu, T. (2012). Critical Success Factors in Software Process Improvement: A Systematic Review. In: Mas, A., Mesquida, A., Rout, T., O’Connor, R.V., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2012. Communications in Computer and Information Science, vol 290. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30439-2_1

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  • DOI: https://doi.org/10.1007/978-3-642-30439-2_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-30438-5

  • Online ISBN: 978-3-642-30439-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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