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E-Government Information Quality: A Case Study of Thailand

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Electronic Government and the Information Systems Perspective (EGOVIS 2011)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6866))

Abstract

E-government information quality model is proposed. The model suggests that there are five groups of information quality dimensions that should be considered when assessing the quality of information provided by e-government for citizens. These five groups of information quality dimensions are: Availability, Objectivity, Utility, Integrity, and Confidentiality. Nineteen Thai ministry websites were surveyed based on the proposed e-government information quality model. It was found that the availability and confidentiality of information seem to get lower attention from Thai ministries, this might make citizens feel less confident in e-government.

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Author information

Authors and Affiliations

  1. School of Information Technology, King Mongkut’s University of Technology Thonburi, Bangkok, Thailand

    Suree Funilkul, Wichian Chutimaskul & Vithida Chongsuphajaisiddhi

Authors
  1. Suree Funilkul
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  2. Wichian Chutimaskul
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  3. Vithida Chongsuphajaisiddhi
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Editor information

Editors and Affiliations

  1. Center for Applied ICT (CAICT) and Copenhagen Business School (CBS), Howitzvej 60, 2000, Frederiksberg, Denmark

    Kim Normann Andersen

  2. Institute of Legal Information, Theory and Techniques, ITTIG-CNR, Italian National Reserach Council, Via de’ Barucci 20, 50127, Florence, Italy

    Enrico Francesconi

  3. ESI/Informatics, Örebro University, 701 82, Örebro, Sweden

    Åke Grönlund

  4. Faculty of Law, Leibniz Center for Law, University of Amsterdam, Kloveniersburgwal 48, 1000BA, Amsterdam, The Netherlands

    Tom M. van Engers

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© 2011 Springer-Verlag Berlin Heidelberg

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Funilkul, S., Chutimaskul, W., Chongsuphajaisiddhi, V. (2011). E-Government Information Quality: A Case Study of Thailand. In: Andersen, K.N., Francesconi, E., Grönlund, Å., van Engers, T.M. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2011. Lecture Notes in Computer Science, vol 6866. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22961-9_18

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  • DOI: https://doi.org/10.1007/978-3-642-22961-9_18

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-22960-2

  • Online ISBN: 978-3-642-22961-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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