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FWebQ – A Framework for Websites Quality Evaluation

  • Conference paper
Digital Information Processing and Communications (ICDIPC 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 188))

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Abstract

Websites quality is strategically important for organizations and for the satisfaction of their clients. In this paper we propose a high-level structure for a global quality evaluation of a website. This structure is based in three main dimensions (contents, services, technical), characteristics, sub-characteristics and attributes, that will substantiate the development of broad websites quality evaluation, comparison and improvement methodologies, according to particular sectors of activity.

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Author information

Authors and Affiliations

  1. University Fernando Pessoa, Praça 9 de Abril, 349, 4249-004, Porto, Portugal

    Álvaro Rocha

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  1. Álvaro Rocha
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Editors and Affiliations

  1. Faculty of Electrical Engineering and Computer Science, VSB-Technical University of Ostrava, VŠB-TUO, 17. listopadu 15, 708 33, Ostrava-Poruba, Czech Republic

    Vaclav Snasel  & Jan Platos  & 

  2. Information Systems Department, King Saud University, 11543, Riyadh, Saudi Arabia

    Eyas El-Qawasmeh

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Rocha, Á. (2011). FWebQ – A Framework for Websites Quality Evaluation. In: Snasel, V., Platos, J., El-Qawasmeh, E. (eds) Digital Information Processing and Communications. ICDIPC 2011. Communications in Computer and Information Science, vol 188. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22389-1_6

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  • DOI: https://doi.org/10.1007/978-3-642-22389-1_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-22388-4

  • Online ISBN: 978-3-642-22389-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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