Abstract
Truckage companies need continuous and up-to-date information about their business processes in order to respond quickly to customers’ needs and problems emerging during transport processes. Therefore a reliable and user-friendly communication system is required, which improves the relationship between drivers and dispatchers. The project ”Mobile Spedition im Web (SpiW)” presented here, develops a mobile communication system, which focuses on the driver/dispatcher interaction. The main goals are integration with legacy logistics software and the possible use of new telematics and communication techniques. To achieve these goals, a component based architecture allows the later change and extension of components, making it possible to add new features to the system as they become available. A distributed workflow server supports the adjustment of business processes to individual needs.
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Gruhn, V., Hülder, M., Ijioui, R., Schöpe, L. (2003). A Distributed Communication System for Integration with Logistics Software. In: Böhme, T., Heyer, G., Unger, H. (eds) Innovative Internet Community Systems. IICS 2003. Lecture Notes in Computer Science, vol 2877. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39884-4_11
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DOI: https://doi.org/10.1007/978-3-540-39884-4_11
Publisher Name: Springer, Berlin, Heidelberg
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