Abstract
The Internet and ubiquitous network technologies have succeeded in connecting people and knowledge over space and time. The next step is to realize knowledgeable communities on the ubiquitous network. Social Intelligence Design is a field of research on harmonizing people and artifacts by focusing on social intelligence, defined as the ability of actors and agents to learn and to solve problems as a function of social structure and to manage their relationships with each other. In this paper, I present a computational approach to understanding and augmenting the conversational knowledge process that is a collective activity for knowledge creation, management, and application where conversational communications are used as a primary means of interaction among participating agents. The key idea is conversation quantization, a technique of approximating a continuous flow of conversation by a series of conversation quanta that represent points of the discourse. Conversation quantization enables to implement a rather robust conversational system by basing it on a large amount of conversational quanta collected from the real world. I survey major results concerning acquisition, annotation, adaptation, and understanding of conversation quanta.
Chapter PDF
Similar content being viewed by others
Keywords
- Social Intelligence
- Conversational Agent
- Communicative Intelligence
- Natural Language Processing Technique
- Engagement Behavior
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Nishida, B.T.: Social Intelligence Design for Web Intelligence, Special Issue on Web Intelligence. IEEE Computer 35(11), 37–41 (2002)
Kubota, H., Nishida, T.: Channel Design for Strategic Knowledge Interaction. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2773, pp. 1037–1043. Springer, Heidelberg (2003)
Kubota, H., Hur, J., Nishida, T.: Agent-based Content Management System. In: Proceedings of the 3rd Workshop on Social Intelligence Deisgn (SID 2004), CTIT Workshop Proceedings, pp. 77–84 (2004)
Nishida, T., Sumi, Y., Kubota, H., Huang, H.-H.: A Computational Model Of Conversational Knowledge Process. In: To be presented at 1st International Workshop on “Intelligent Media Technology for Communicative Intelligence”, affiliated with 4th National Conference on Multimedia and Network Information Systems, Szklarska Poreba, Poland, September 16–17 (2004)
Sumi, Y., Mase, K., Mueller, C., Iwasawa, S., Ito, S., Takahashi, M., Kumagai, K., Otaka, Y.: Collage of Video and Sound for Raising the Awareness of Situated Conversations. In: To be presented at International Workshop on Intelligent Media Technology for Communicative Intelligence, Warsaw, Poland, September 13–14 (2004)
Nakano, Y.I., Murayama, T., Nishida, T.: Multimodal Story-based Communication: Integrating a Movie and a Conversational Agent, vol. E87-D(6), pp. 1338–1346 (2004/2006)
Li, Q., Nakano, Y., Okamoto, M., Nishida, T.: Highlighting Multimodal Synchronization for Embodied Conversational Agent. In: The 2nd International Conference on Information Technology for Application (ICITA 2004) (2004)
Nakano, Y.I., Okamoto, M., Nishida, T.: Enriching agent animation with Gestures and Highlighting Effects. In: To be presented at International Workshop on Intelligent Media Technology for Communicative Intelligence, Warsaw, Poland, September 13–14 (2004)
Nakano, Y.I., Murayama, T., Nishida, T.: Engagement in Situated Communication By Conversational Agents. In: To be presented at 1st International Workshop on “Intelligent Media Technology for Communicative Intelligence”, affiliated with 4th National Conference on Multimedia and Network Information Systems, Szklarska Poreba, Poland, September 16–17 (2004)
Sidner, C.L., Lee, C., Lesh, N.: Engagement Rules for Human-Robot Collaborative Interactions. In: Proc. IEEE International Conference on Systems, Man & Cybernetics (CSMC), vol. 4, pp. 3957–3962 (2003)
Fukuhara, T., Murayama, T.: An Analysis Tool for Understanding Social Concerns using Weblog articles. In: To be presented at 1st International Workshop on “Intelligent Media Technology for Communicative Intelligence”, affiliated with 4th National Conference on Multimedia and Network Information Systems, Szklarska Poreba, Poland, September 16-17 (2004)
Yamashita, K., Nishida, T.: SIQ (Social Intelligence Quantity): Evaluation Package for Network Communication Tools. In: APCHI 2002 – 5th Asia Pacific Conference on Computer Human Interaction, Beijing, China, November 1–4 (2002)
Matsumura, K.: The Measures for the Evaluation of Communication Tools: The Causality between the Intention and Users’ Subjective Estimation of Community. In: Proceedings of the 3rd Workshop on Social Intelligence Deisgn (SID 2004), CTIT Workshop Proceedings, pp. 85–90 (2004)
Minoh, S.N.: Environmental Media - In the Case of Lecture Archiving System. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2774, pp. 1070–1076. Springer, Heidelberg (2003)
Rutkowski, M., Seki, S., Yamakata, Y., Kakusho, K., Minoh, M.: Toward the Human Communication Efficiendy Monitoring from Captured Audio and Video Media in Real Environment. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2774, pp. 1093–1100. Springer, Heidelberg (2003)
Arita, D., Taniguchi, R.: Non-verbal Human Communication Using Avatars in a Virtual Space. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2774, pp. 1077–1084. Springer, Heidelberg (2003)
Shibata, T., Kawahara, D., Okamoto, M., Kurohashi, S., Nishida, T.: Structural Analy-sis of Instruction Utterances. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2773, pp. 1054–1061. Springer, Heidelberg (2003)
Ozeki, M., Izuno, H., Itoh, M., Nakamura, Y., Ohta, Y.: Object Tracking and Task Rec-ognition for Producing Intaractive Video Content — Semi-automatic indexing for QUEVICO. In: Palade, V., Howlett, R.J., Jain, L. (eds.) KES 2003. LNCS, vol. 2774, pp. 1044–1053. Springer, Heidelberg (2003)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Nishida, T. (2004). Conversational Knowledge Process for Social Intelligence Design. In: Aagesen, F.A., Anutariya, C., Wuwongse, V. (eds) Intelligence in Communication Systems. INTELLCOMM 2004. Lecture Notes in Computer Science, vol 3283. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30179-0_3
Download citation
DOI: https://doi.org/10.1007/978-3-540-30179-0_3
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-23893-5
Online ISBN: 978-3-540-30179-0
eBook Packages: Springer Book Archive