Process Automation Using the Real-Time Enterprise Concept

Summary

There are many facets to Business Process Automation. Alongside system automation through EAI, SAP Netweaver or classic ERP, CRM and SCM systems, today there is also the Real-Time Enterprise (RTE) concept, which has developed into a megatrend for businesses.

Time and again, however, isolated new IT solutions or strategic concepts obscure the view of the fundamental holistic approach of RTE. This presentation is intended to provide an overview of the potentials of and of the demands placed upon, an RTE, and to explain how Business Process Automation provides the basics for RTE. Various examples will be used to illustrate possible processes of and the use of RTE.

The purpose of this article is to illustrate an understanding of the customer’s desire for processing speed and quality as the source of the RTE approach, extending to process optimization and implementation of systems as the infrastructural basis of the real-time enterprise. We want to make clear that the automation of business processes, technology, strategy and management in businesses, particularly in the RTE, cannot exist independently of one another.