Definitions
The development of appropriate indicators is prerequisite for evaluating the effectiveness of activities while simultaneously considering synergies and trade-offs amongst various goals in the management system. Performance measurements are composed of periodic results (outcomes) and efficiency of public services or programs. Key performance indicators (KPIs) are the measures that possible best represent the strategy and are critical success factors both for current and future situation. Local governments use logic model as a framework to assess the contribution of regional sustainable initiatives and the implementation of KPIs. Developing effective and specific KPIs is crucial for administrative management.
Introduction
In September 2015, the UN General Assembly adopted Sustainable Development Goals (SDGs) up to the year 2030. There were two frameworks prior to the...
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Anthony RN (1965) Planning and control systems: a framework for analysis. Division of Research, Graduate School of Business Administration, Harvard University, Boston
Anthony RN (1988) The management control function, Harvard Business School Press, Boston
Anthony RN, Govindarajan V (1998) Management control systems, 9th edn. Irwin, Boston
Anthony RN, Govindarajan V (2001) Management control systems, 10th edn. Irwin/McGraw Hill, Boston
Anthony RN, Dearden J, Vancil RF (1965) Management control systems: cases and readings. Irwin, Homewood
Auriacombe CJ (2011) Role of theories of change and programme logic models in policy evaluation. Afr J Public Aff 4(2):36–53
Birckmayer JD, Weiss CH (2000) Theory-based evaluation in practice: what do we learn? Eval Rev 24(4):407–431
Brest P (2010) The power of theory of change. Stanford Social Innovation Review, Spring 8:47–51
Brown MG (2000) Winning score: how to design and implement organizational scorecards. Productivity, Portland
Bullen CV, Rockart JF (1981) A primer on critical success factors. CISR no. 69, Sloan WP no. 1220-81. Center for Information Systems Research Sloan School of Management, Massachusetts Institute of Technology, pp 1–64
Chen HT (1990) Theory-driven evaluations. SAGE, Newbury Park
Chen HT, Rossi PH (1987) The theory-driven approach to validity, Evaluation and Program Planning 10(1):95–103
Corbett J, Mellouli S (2017) Winning the SDG Battle in Cities: how an integrated information ecosystem can contribute to the achievement of the 2030 sustainable development goals. Inf Syst J 27:427–461
Cusworth JW, Franks TR (eds) (1993) Managing projects in development countries. Wiley, New York
DAC (2000) Results based management in the development co-operation agencies: a review of experience, Executive Summary. Working Party on Aid Evaluation, OECD, Paris
Daniel DR (1961) Management information crisis. Harv Bus Rev (September–October) 39(5):111–121
GTZ (1997) ZOPP: Objectives-oriented Project Planning. A planning guide for ongoing projects and programmes. GTZ Unit 04, Strategic Corporate Development, Eschborn
Hatry PH (1999) Performance measurement: getting results. Urban Institute Press, Washington, DC
Kanie N, Biermann F (2017) Governing through goals: sustainable development goals as governance innovation. MIT Press, Cambridge, MA
Kanuri C, Revi A, Espey J and Kuhle H (2016) Getting started with the SDGs in cities: a guide for stakeholders. Sustainable Development Solutions Network, Paris
Kohsaka R (2010) Economics and the convention on biodiversity: financial incentives for encouraging biodiversity in Nagoya. In: Urban biodiversity and design. Blackwell, Hoboken, New Jersey US. pp 593–607
Künzel W (2001) PCM in German Technical Cooperation: a new label – a new taste? – a report on recent developments in Germany. http://www.mekonginfo.org/index.php/document/0002469-society-pcm-in-german-technical-cooperation-a-new-label-a-new-taste-a-report-on-recent-development-in-germany. Accessed 24 Sept 2019
LSE Cities (2013) Going green: how cities are leading the next economy. London School of Economics and Political Science, London
MacAthur JD (1994) The logical framework: a tool for the management of project planning and evaluation. In: Analoui F (ed) The realities of managing development projects. Ashgate Publishing, Avebury. pp 87–113
Minamoto Y (2001) PCM Shuhou to Kaihatsuenjyo Project no Hyouka: management Shien toshiteno Hyouka. In: PCM Shuhou no Riron to Katsuyou. FASID, Tokyo. pp 150–180 (in Japanese)
Muta H, Minamoto Y (2009) Development assistance evaluation in Japan: challenges and outlook. In: Minato N, Fujita N (eds) Evaluating development assistance: a Japanese perspective, trends in development assistance, 5. FASID, Tokyo. pp 1–27
National Treasury (2010) Framework for strategic and annual performance, national treasury. https://cer.org.za/wp-content/uploads/2016/08/NT-Framework.pdf. Accessed 24 Sept 2019)
Parmenter D (2010) Key performance indicators: developing, implementing, and using winning KPIs. Wiley, Hoboken
Patton MQ (2008) Utilization-focused evaluation, 4th edn. SAGE, Thousand Oaks
Simons R (1995) Levers of control. Harvard Business School Press, Boston
Taplin D, Clark H, Collins E, Colby D (2013) Technical papers: a series of papers to support development of theories of change based on practice in the field. Actknowledge and The Rockefeller Foundation, New York
TBS Can, Treasury Board Secretariat of Canada (2001) Guide for the development of result-based management and accountability frameworks, Ottawa
Uchiyama Y, Kohsaka R (2019) Application of the city biodiversity index to populated cities in Japan: influence of the social and ecological characteristics on indicator-based management. Ecol Indic 106:105420
UK NAO, UK National Audit Office (2000) Good Practice in performance reporting in executive agencies and non-departmental public bodies, HC272, the Stationery Office, London
UK NAO, UK National Audit Office (2001) Measuring the performance of government departments, HC301, the Stationery Office, London
US GAO, US General Accounting Office (1990) Prospective Evaluation Methods: the Prospective evaluation Synthesis (GAO/PEMD-10,1,10)
US GAO, US General Accounting Office (2011) Performance measurement and evaluation – definitions and relationships. (GAO-11-646sp)
USAID (1990) The USAID evaluation system: past performance and future direction, Bureau for Program and Policy Coordination. Agency for International Development, Washington DC
W.K. Kellogg Foundation (2004) Logic model development guide, WKKF, Michigan
Weiss CH (1995) Nothing as practical as good theory: exploring theory-based evaluation for comprehensive community initiatives for children and families. In: Connell J, Kubisch A, Schorr L, Weiss C (eds) New Approaches to Evaluating Community Initiatives’ sd. Aspen Institute, Washington, DC
Weiss CH (1998) Evaluation: methods for studying programs and policies, 2nd edn. Prentice Hall, Upper Saddle River
Wholey SJ (1979) Evaluation: promise and performance. Urban Institute, Washington, DC
World Bank (2015) World Bank Group and UN-Habitat: intensifying partnership for Transformative Sustainable Urban Development towards COP21, Habitat III, and the Sustainable Development Goals. https://www.worldbank.org/en/news/press-release/2015/10/10/world-bank-group-and-un-habitat-intensifying-partnership-for-trasformative-sustainable-urban-development-towards-cop21-habitat-iii-and-the-sustainable-development-goals. Accessed 24 Sept 2019)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Section Editor information
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this entry
Cite this entry
Umikawa, N., Uchiyama, Y. (2020). Sustainable Municipal Management: Implementing Logic Model Concepts and Key Performance Indicators (KPIs). In: Leal Filho, W., Marisa Azul, A., Brandli, L., Gökçin Özuyar, P., Wall, T. (eds) Sustainable Cities and Communities. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. https://doi.org/10.1007/978-3-319-95717-3_121
Download citation
DOI: https://doi.org/10.1007/978-3-319-95717-3_121
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-95716-6
Online ISBN: 978-3-319-95717-3
eBook Packages: Earth and Environmental ScienceReference Module Physical and Materials ScienceReference Module Earth and Environmental Sciences