Abstract
Enterprises considerably influence private and working life, and society at large, and often in a disquieting manner. This chapter argues that avoiding disquieting influences and creating favorable ones necessitate intentional actions, identified as enterprise design: arranging proper ways of organizing, based on a sound enterprise design science, firmly rooted in associated foundational sciences. Such prudent approach is often absent, leading to poor enterprise operational and strategic performance. The decades-long lingering problem of business and IT alignment is a case in point. Core reasons for poor performance are identified. Designing proper ways of organizing implies enterprise change, which is the central concern of enterprise governance. Discussion of the traditional corporate governance and IT governance perspectives, and their associated design implications, will clarify that these perspectives must be an integral part of enterprise governance and enterprise-wide design. Finally, the chapter provides preliminary considerations for the employee-centric theory of organization and introduces the foundational topics of subsequent chapters.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Abegglen, J., Stalk, G.: Kaisha: The Japanese Corporation. Harper Collins, New York (1988)
Achterberg, J., Vriens, D.: Organizations. Social System Conducting Experiments. Springer, Berlin (2010)
Adler, P.: Corporate scandals: it’s time for reflection in business schools. Acad. Manag. Exec. 16(3), 148–149 (2002)
Andreu, R., Rosanas, R.M.: Manifesto for better management. A rational and humanistic view. In: Ricart Costa, J.E., Rosanas Marti, J.M. (eds.) Towards a New Theory of the Firm: Humanization of the Firm and the Management Profession. BBVA, Bilbao (2013)
Atkinson, R.L., Atkinson, R.L., Smith, E.E., Bem, D.J.: Introduction to Psychology. Harcourt Brace, Fort Worth (1993)
Barnard, C.: The Functions of the Executive. Harvard University Press, Cambridge (1938)
Beer, S.: Designing Freedom. Wiley, Chichester (1974)
Beer, M., Eisenbach, R.A., Spector, B.: Why change programs don’t produce change. Harv. Bus. Rev. November/December, 158–166 (1990)
Bennis, W., O’Toole, J.: How business schools lost their way. Harv. Bus. Rev. 83(5), 96–104 (2005)
Benson, R.J., Bugnitz, T., Walton, W.B.: From Business Strategy to IT Action. Wiley, Hoboken, NJ (2004)
Berle, A., Means, G.: The Modern Corporation and Private Property. MacMillan, New York (1932)
Bertalanffy, L. von: General Systems Theory. George Braziller, New York, (1969)
Bogle, J.C.: Somebody’s gotta keep an eye on these geniuses. In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
Bonham, S.S.: IT Project Portfolio Management. Artech House, Norwood (2005)
Boulding, K.E.: General systems theory: the skeleton of a science. Manag. Sci. 2, 197–207 (1956)
Brickly, J.A., Smith, C.W., Zimmerman, J.L.: Corporate governance, ethics and organizational architecture. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Bryan, L.L., Joyce, C.I.: Better strategy through organizational design. McKinsey Q. (2), 21–29 (2007)
Brynjolfsson, E., Hitt, L.: Paradox lost? Firm level evidence on the return on information system spending. Manag. Sci. 42(4), 541–558 (1996)
Burlton, R.T.: Business Process Management. Sams, Indianapolis, IN (2001)
Burrell, G., Morgan, G.: Sociological Paradigms and Organizational Analysis. Ashgate, London (1992)
Burton, R.M., Eriksen, B., HÃ¥konsson, D.D., Snow, C.C.: Organization Design. Springer, New York (2006)
Butler, M.: Measuring the value of IT. Inf. Econ. J. March, 7–9 (2005)
Cadbury, A.: The Financial Aspects of Corporate Governance. Gee, London (1992)
Carr, N.G.: Does IT Matter? Harvard Business School Press, Boston (2004)
Chew, D.H., Gillan, S.L. (eds.): Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Christensen, C.M.: The Innovator’s Dilemma. Harvard Business School Press, Boston, MA (1997)
Ciborra, C.: The Labyrinths of Information. Oxford University Press, Oxford (2002)
Ciulla, J.B.: The Working Life. The Promise and Betrayal of Modern Work. Crown, New York (2000)
Colley, J.L., Doyle, J.L., Logan, G.W., Stettinius, W.: What Is Corporate Governance? McGraw-Hill, New York (2005)
Daft, R.L.: Organization Theory and Design. South-Western, Mason, OH (2001)
Deming, W.E.: Out of the Crisis. Cambridge University Press, Cambridge (1986)
Derksen, B.: Trends in Business, IT and OT 2017/2018. Business & IT Trends Institute, Leiden (2017)
Dietz, J.L.G., Hoogervorst, J.A.P.: A critical investigation of TOGAF - based on the enterprise engineering theory and practice. In: Albani, A., Dietz, J.L.G., Verelst, J. (eds.) Advances in Enterprise Engineering V, pp. 76–90. Springer, Berlin (2011)
Dietz, J.L.G., Hoogervorst, J.A.P.: The unifying role of enterprise engineering. In: Magalhà es, R. (ed.) Organization Design and Engineering: Co-existence, Cooperation, or Integration? Palgrave Macmillan, Basingstoke (2014)
Dietz, J.L.G., Hoogervorst, J.A.P., et al.: The discipline of enterprise engineering. Int. J. Organ. Des. Eng. 3(1), 86–114 (2013)
Dresch, A., Laceda, D.P., Antunes, J.A.V.: Design Science Research. Springer, Heidelberg (2015)
Drucker, P.: Management. Harper, New York (1985)
Drucker, P.: Managing for the Future. Tally, New York (1992)
Earl, M.J.: Management Strategies for Information Technology. Prentice-Hall, Upper Saddle River, NJ (1989)
Eckes, G.: The Six Sigma Revolution. Wiley, New York (2001)
EFQM: Introducing Excellence. European Foundation for Quality Management, Brussels (2003)
Ernst & Young: Risks that matter—sudden increases and decreases in shareholder value and the implications for CEOs (2002)
Espejo, R., Reyes, A.: Organizational Systems. Springer, Berlin (2011)
Fahy, M., Roche, J., Weiner, A.: Beyond Governance. Wiley, New York (2005)
Findlaw.: www.findlaw.com (2002)
Foroohar, R.: Driven of the road by MBA’s. Time, July 18 (2011)
Frankfurt, H.G.: On Bullshit. Princeton, NJ, Princeton University Press (2005)
Franks, J., Mayer, C.: Corporate ownership in the UK, Germany and France. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Fritz, R.: Corporate Tides. Berret-Koehler, San Francisco, CA (1996)
Galliers, R.D., Baets, W.R.: Information Technology and Organizational Transformation. Wiley, Chichester (1998)
Gandossy, R., Sonnenfeld, J.: I see nothing, i hear nothing, culture, corruption and apathy. In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
George, W.W.: Wither governance process or people? In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
Ghoshal, S.: Bad management theories are destroying good management practices. Acad. Learn. Educ. 4(1), 75–91 (2005)
Gianotten, M.: Topmanagement en IT. Giarte, Amsterdam (1997)
Gianotten, M.: De Transformerende Onderneming. Giarte, Amsterdam (1998)
Gianotten, M.: IT Turnaround. Giarte, Amsterdam (2003)
Gillan, S.L.: Has pay for performance gone awry? Views from a corporate governance forum. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005a)
Gillan, S.L.: Option-based compensation: Panacea or Pandora’s box? In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005b)
Grembergen, W. van, Haes, S. de: Implementing Information Technology Governance. IGI, Hershey, PA (2008)
Grindley, K.: Managing IT at Board Level. Pitman, London (1991)
Haes, S. de, Grembergen, W. van: Enterprise Governance of Information Technology. Springer, New York (2009)
Hall, B.J.: Six challenges in designing equity-based pay. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Hambrick, D.C.: 1993 Presidential address—what if the academy actually mattered. Acad. Manag. Rev. 19(1), 11–16 (1994)
Hambrick, D.C., Wowak, A.J.: Whom do we want as our business leaders? How changes in the corporate milieu have brought a new breed of CEOs. In: Ricart Costa, J.E., Rosanas Marti, J.M. (eds.) Towards a New Theory of the Firm: Humanization of the Firm and the Management Profession. BBVA, Bilbao (2013)
Harbison, F.H., Myers, C.A.: Management in the Industrial World: An International Analysis. McGraw-Hill, New York (1959)
Hayes, R.H., Abernathy, W.A.: Managing our way to economic decline. Harv. Bus. Rev. 85(7), 138–149 (2007)
Head, T.C., Sorensen, P.F.: Cultural values and organizational development: a seven-country study. Leader Organ. Dev. J. 14(2), 3–7 (1993)
Hevner, A.R., March, S.T., Park, J.: Design science in information system research. MIS Q. 28(1), 75–105 (2004)
Hofstede, G.: Cultures Consequences. International Differences in Work-Related Values. Sage, Beverly-Hills, CA (1986)
Hofstede, G.: Culture and Organizations. McGraw-Hill, London (1991)
Hofstede, G.: Cultural constraints in management theories. Acad. Manag. Exec. 7(1), 81–94 (1993)
Holstrom, B., Kaplan, S.N.: The state of US Corporate Governance: what’s right and what’s wrong. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Hoogervorst, J.A.P.: Quality and Customer-Oriented Behavior. Towards a Coherent Approach for Improvement. Eburon, Delft (1998)
Hoogervorst, J.A.P.: The imperative for employee-centric organizing and its significance for enterprise engineering. Organ. Des. Enterprise Eng. 1(1), 43–58 (2017)
Hoogervorst, J.A.P.: Practicing Enterprise Governance and Enterprise Engineering—Applying the Employee-Centric Theory of Organization. Springer, Berlin (2018)
IASB: International financial reporting standards. International Accounting Standards Board, London (2007)
IFAC: Enterprise Governance, Getting the Balance Right. International Federation of Accountants, New York (2004)
ILO: Key Labor Market Indicators: Analysis with Household Survey Data. International Labor Organization, Geneva (2016)
ISACA: COBIT 5, A Business Framework for the Governance and Management of Enterprise IT. ISACA, Rolling Meadows, IL (2012a)
ISACA: COBIT 5, Implementation. ISACA, Rolling Meadows, IL (2012b)
IT Governance Institute.: Board Briefing on IT Governance. Rolling Meadows, IL (2003)
IT Governance Institute.: Global Status Report. Rolling Meadows, IL (2004a)
IT Governance Institute.: IT Control Objectives for Sarbanes-Oxley. Rolling Meadows, IL (2004b)
Javidan, M.: Core competence: what does it mean in practice? Long Range Plann. 31(1), 60–71 (1998)
Jenkins, G.M.: The system approach. In: Midgley, G. (ed.) Systems Thinking, vol. 2. Sage, London (2003)
Jensen, M.C.: The modern industrial revolution, exit, and the failure of internal control systems. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Johannesson, P., Perjons, E.: An Introduction to Design Science. Springer, Heidelberg (2014)
Jones, S.: Working for the Japanese: myths and realities. IEEE Eng. Manag. Rev. 19(4), 62–77 (1991)
Kalakota, R., Robinson, M.: E-Business. Roadmap for Success. Addison-Wesley, Reading MA (1999)
Kaplan, J.: Strategic IT Portfolio Management. PRTM, New York (2005)
Kaplan, R.S., Norton, D.P.: The Strategy-Focused Organization. Harvard Business School Press, Boston, MA (2001)
Kaplan, R.S., Norton, D.P.: Strategy Maps. Harvard Business School Press, Boston, MA (2004)
Kaufman, R.S.: Why operations improvement programs fail: four managerial contradictions. Sloan Manag. Rev. 34(1), 83–93 (1992)
Keller, S., Price, C.: Beyond Performance. Wiley, Hoboken, NJ (2011)
Kerr, S.: On the Folly of Rewarding A, While Hoping for B. In: Ott, S.J. (ed.) Classical Readings in Organizational Behavior. Brooks/Cole, Pacific Grove, CA (1989)
Kerr, C., Dunlop, J.T., Harbison, F.H., Myers, C.A.: Industrialism and Industrial Man. Harvard University Press, Cambridge (1960)
Kets de Vries, M., Balazs, K.: Greed, vanity, and the grandiosity of the CEO character. In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
Khurana, R.: From Higher Aims to Hired Hands. The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession. Princeton University Press, Princeton, NJ (2007)
Kirby, J.: Implementing CRM: Business Change Program, Not Project. Gartner Research, July 2001
Kotter, J.P.: Leading Change. Harvard Business School Press, Boston, MA (1996)
Laloux, F.: Reinventing Organizations. Nelson Parker, Brussels (2014)
Lammers, C.J.: Organisaties vergelijkenderwijs. Spectrum, Utrecht (1987)
Laudon, K.C., Laudon, J.P.: Management Information Systems. Prentice-Hall, Upper Saddle River, NJ (1998)
Lawrence, P., Lorsch, J.: Organization and Environment. Harvard Business School Press, Boston, MA (1967)
Leinwand, P., Mainardi, C.: The coherence premium. Harv. Bus. Rev. 88(6), 86–92 (2010)
Lutz, B.: Car Guys vs. Bean Counters: The Battle for the Soul of American Business. Penguin, New York (2011)
Lynn, M.: Japanese management in Europe: weighing costs and benefits. Int. Manag. 47(5), 36–38 (1992)
MacAvoy, P.W., Millstein, I.M.: The Recurrent Crises in Corporate Governance. Stanford University Press, Stanford, CA (2004)
Mahoney, J.T.: Towards a stakeholder theory of strategic management. In: Ricart Costa, J.E., Rosanas Marti, J.M. (eds.) Towards a New Theory of the Firm: Humanization of the Firm and the Management Profession. BBVA, Bilbao (2013)
Maizlish, B., Handler, R.: IT Portfolio Management Step-by-Step. Wiley, Hoboken, NJ (2005)
Martin, J.: The Great Transition. Using the Seven Principles of Enterprise Engineering to Align People, Technology and, Strategy. American Management Association, New York (1995)
Mason, R., Mitroff, I.: Challenging Strategic Planning Assumptions. Wiley, New York (1981)
Miles, R.E., Snow, C.C.: Fit, failure and the hall of fame. Calif. Manag. Rev. 26(3), 128–145 (1984)
Miller, M.H.: Is American Corporate Governance fatally flawed? In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Mintzberg, H.: The Rise and Fall of Strategic Planning. Free, New York (1994)
Mirvis, P.H., Kanter, D.L.: Beyond demography: a psychographic profile of the workforce. Hum. Resource Manag. 30(1), 45–68 (1991)
Morgan, G.: Images of Organizations. Sage, Beverly Hills, CA (2006)
Moss Kanter, R.: e-Volve! Succeeding in the Digital Culture of Tomorrow. Harvard Business School Press, Boston, MA (2001)
Moss Kanter, R.: How leaders restore confidence. In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
Nadler, D.A., Tushman, M.L.: Competing by Design: The Power of Organizational Architecture. Oxford University Press, New York (1997)
Nadler, D.A., Gerstein, M.S., Shaw, R.B.: Organizational Architecture. Jossey-Bass, San Francisco, CA (1992)
Nagel, E.: The Structure of Science: Problems in the Logic of Scientific Explanation. Routledge & Kegan Paul, London (1961)
Oakland, J.S., Porter, L.J.: Cases in Total Quality Management. Butterworth-Heinemann, Oxford (1994)
OECD: OECD Principles of Corporate Governance. Organisation for Economic Cooperation and Development, Paris (2004)
Osterman, P.: Broken Ladders: Managerial Careers in the New Economy. Oxford University Press, New York (1996)
Parker, M.M., Benson, R.J.: Information Economics. Prentice Hall, Englewood-Cliffs, NJ (1988)
Parrino, J.D., Harris, R.S.: Takeovers, management replacement, and post-acquisition operating performance: some evidence from the 1980s. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Peters, T.J., Waterman, R.H.: In Search of Excellence. Warner, New York (1982)
Pettigrew, A.: Success and failure in corporate transformation initiatives. In: Galliers, R.D., Baets, W.R.J. (eds.) Information Technology and Organizational Transformation. Wiley, Chichester (1998)
Pfeffer, J.: Barriers to the advance of organization science: paradigm development as a dependent variable. Acad. Manag. Rev. 18(4), 599–620 (1993)
Pfeffer, J., Fong, C.T.: The end of business schools? Less success than meets the eye. Acad Manag Learn Educ. 1(1), 78–95 (2002)
Pfeffer, J., Sutton, R.I.: Hard Facts, Dangerous Half Truths, and Total Nonsense: Profiting from Evidence-Based Management. Harvard Business School Press, Cambridge (2006)
Pisello, T., Strassmann, P.: IT Value Chain Management—Maximizing the ROI from IT Investments. The Information Economics Press, New Canaan, CT (2003)
Pohlmann, T.: Building eBusiness Leadership. Forrester Research (2001)
Pohlmann, T.: Linking IT Spend to Business Results. Forrester Research (2002)
Posner, B.Z.: Person-organization values congruence: no support for individual differences as a moderating influence. Hum Relat. 45(4), 351–361 (1992)
Powell, T.C.: Organizational alignment as competitive advantage. Strat. Manag. J. 13, 119–134 (1992)
Prahalad, C.K.: How HR can help to win the future. People Manag. 1(1), 34–36 (1995)
Prahalad, C.K., Hamel, G.: The core competence of the corporation. Harv. Bus. Rev. May/June, 79–91 (1990)
PWC.: IT Governance in Practice, Insight from Leading CIO’s. PricewaterhouseCoopers (2006)
Rechtin, E.: Systems Architecting of Organizations. CRC, Boca Raton, FL (2000)
Rehfeld, J.E.: What working for a Japanese company taught me. Harv. Bus. Rev. November/December, 167–176 (1990)
Rehfeld, J.E.: The Alchemy of a Leader. Wiley, New York (1994)
Robbins, S.P.: Organization Theory. Prentice-Hall, Englewood Cliffs, NJ (1990)
Roe, M.J.: The political roots of American Corporate Finance. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Root, S.J.: Beyond COSO. Internal Control to Enhance Corporate Governance. Wiley, New York (1998)
Salem, M.A., Banner, D.K.: Self-managing work teams: an international perspective. Leader. Organ. Dev. J. 13(7), 3–8 (1992)
Sassen, J.: Japanese industry in Europe: steadily spreading efficiency. Int. Manag. 47(5), 39–42 (1992)
Schwaninger, M.: Intelligent Organizations. Springer, Berlin (2009)
Scott Morton, M.S.: The Corporation of the 1990s. Oxford University Press, New York (1991)
Seddon, J.: Freedom from Command and Control. Rethinking Management for Lean Service. Productivity, New York (2005)
Senge, P.: The Fifth Discipline. Doubleday, New York (1990)
Sethi, S.P., Namiki, N., Swanson, C.L.: The False Promise of the Japanese Miracle: Illusions and Realities of the Japanese System. Pitman, Marshfield, MA (1984)
Simon, H.A.: The Sciences of the Artificial. MIT Press, Cambridge, MA (1969)
Simon, H.A.: Administrative Behavior, 4th edn. The Free Press, New York (1997/1947)
Sisodia, R., Sheth, J., Wolfe, D.B.: Firms of Endearment. Prentice Hall, Upper Saddle River, NJ (2007)
Smith, H., Fingar, P.: Business Process Management: The Third Wave. Meghan-Kiffer, Tampa, FL (2003)
Snow, C.C., Miles, R.E., Miles, G.: The configurational approach to organization design: four recommended initiatives. In: Burton, R.M., Eriksen, B., HÃ¥konsson, D.D., Snow, C.C. (eds.) Organization Design. Springer, New York (2006)
Solomon, J., Solomon, A.: Corporate Governance and Accountability. Wiley, Chichester (2004)
Stanton, S., Hammer, M.. How process enterprises really work. Harv. Bus. Rev. November/December, 108–118 (1999)
Stewart, G.B.: How to fix accounting—measure and report economic profit. In: Chew, D.H., Gillan, S.L. (eds.) Corporate Governance at the Crossroads. McGraw-Hill, New York (2005)
Strassmann, P.: The Business Value of Computers. The Information Economics Press, New Canaan, CT (1990)
Symons, C.: IT Governance Framework. Forrester Research, March 2005
Tabaksblat, M.: De Nederlandse corporate governance code. Den Haag, July 2003
Tannenbaum, A.S., Kavcic, B., Rosner, M., Vianello, M., Wieser, G.: Hierarchy in Organizations. An International Comparison. Jossey-Bass, San Francisco, CA (1974)
Thomas, A.B.: Controversies in Management. Routledge, Abingdon (2003)
Turnbull, N.: Internal Control. The Institute of Chartered Accountants, London (1999)
Turner, J.: The role of IT in organizational transformation. In: Galliers, R.D., Baets, W.R.J. (eds.) Information Technology and Organizational Transformation. Wiley, Chichester (1998)
Urwick, L.: The Elements of Administration. Pitman, London (1947)
Vervest, P., Dunn, A.: How to Win Customers in the Digital World. Springer, Berlin (2000)
Watkins, S.S.: Twenty-first-century corporate governance. In: Gandossy, R., Sonnenfeld, J. (eds.) Leadership and Governance from the Inside Out. Wiley, Hoboken, NJ (2004)
Weaver, W.: Science and Imagination. Selected Papers of Warren Weaver. Basic, New York (1967)
Weil, P., Broadbent, M.: Leveraging the New Infrastructure. Harvard Business School Press, Boston, MA (1998)
Weil, P., Ross, J.W.: IT Governance. How Top Performers Manage IT Decision Rights for Superior Results. Harvard Business School Press, Boston, MA (2004)
Weil, P., Woodham, R.: Don’t Just Lead: Govern: Implementing Effective IT Governance. MIT Center for Information Systems Research, April 2002
Weinberg, G.M.: An Introduction to General Systems Thinking. Dorset House, New York (2001)
Weston, J.F., Brigham, E.F.: Managerial Finance. Dryden, Huisdale (1981)
Witteloostuijn, A.: De Anorexiastrategie. De Arbeiderspers, Amsterdam (1999)
Wooldridge, A.: Masters of Management. HarperCollins, New York (2011)
Woolridge, L., Hayden, F.: How To Get Value from Mergers, Acquisitions and Divestments. CSC Research Journal, November 2002
Wright, P., Pringle, C., Kroll, M.: Strategic Management: Text and Cases. Allyn and Bacon, Needham Heights, MA (1992)
Zairi, M.: Measuring Performance for Business Results. Chapman and Hall, London (1994)
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG, part of Springer Nature
About this chapter
Cite this chapter
Hoogervorst, J.A.P. (2017). The Importance of Foundational Insights for Enterprises. In: Foundations of Enterprise Governance and Enterprise Engineering. The Enterprise Engineering Series. Springer, Cham. https://doi.org/10.1007/978-3-319-72107-1_1
Download citation
DOI: https://doi.org/10.1007/978-3-319-72107-1_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-72106-4
Online ISBN: 978-3-319-72107-1
eBook Packages: Computer ScienceComputer Science (R0)