Abstract
Question and answer website is an effective way for people to get information from others. Recently, chatbot has been more and more widely used. In this paper, we propose CI-Bot, a Crowd-Intelligence-chatBot. CI-Bot is a hybrid intelligent chatbot, in which crowdsourcing is introduced on the basis of a chatbot. When receiving a problem, the conversational partner of CI-Bot first tries to solve it automatically. If the question is beyond the knowledge of CI-Bot, expert recommender would find out experts it knows and consults them. Ultimately, the problem would be solved and the answers generated by the experts are added to a corpus, to increase the ability of CI-Bot. We implemented a prototype on the top of Hubot and Wechat. The preliminary experiment results validate the effectiveness of CI-Bot.
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Notes
- 1.
Hubot: https://hubot.github.com/.
- 2.
Wechat: https://weixin.qq.com/.
- 3.
Wechat-adapter: https://github.com/KasperDeng/Hubot-WeChat.
- 4.
MySQL: https://www.mysql.com/.
- 5.
Turing Robot: http://www.tuling123.com/.
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Liang, X., Ding, R., Lin, M., Li, L., Li, X., Lu, S. (2017). CI-Bot: A Hybrid Chatbot Enhanced by Crowdsourcing. In: Song, S., Renz, M., Moon, YS. (eds) Web and Big Data. APWeb-WAIM 2017. Lecture Notes in Computer Science(), vol 10612. Springer, Cham. https://doi.org/10.1007/978-3-319-69781-9_19
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