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The Impact of Patient Web Portals on Readmissions Through IT Based Reminder Systems

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E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life (WEB 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 258))

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Abstract

Patient web portals can play an important role in alleviating rising healthcare costs. Portals can help patients to get reminders about conducting diagnostic tests and care regime after a hospital admission to reduce subsequent readmissions. This research in progress has the focus to investigate the effect of portal based health reminders on the unplanned hospital readmissions. We argue reminders would have a reducing effect on readmissions with each view of diagnostic test reminders. An empirical strategy is proposed that would use an archival data set through a medical provider. We discuss the contributions and practice of our findings.

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Authors and Affiliations

  1. Business School, University of Colorado Denver, Denver, CO, USA

    Yazan Alnsour & Jiban Khuntia

Authors
  1. Yazan Alnsour
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  2. Jiban Khuntia
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Corresponding author

Correspondence to Yazan Alnsour .

Editor information

Editors and Affiliations

  1. Department of Decision and Information Sciences, Oakland University, Rochester, Michigan, USA

    Vijayan Sugumaran

  2. Virginia Commonwealth University, Richmond, Virginia, USA

    Victoria Yoon

  3. Beckman Institute for Advanced Science and Technology, University of Illinois at Urbana–Champaign, Urbana, Illinois, USA

    Michael J. Shaw

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© 2016 Springer International Publishing Switzerland

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Alnsour, Y., Khuntia, J. (2016). The Impact of Patient Web Portals on Readmissions Through IT Based Reminder Systems. In: Sugumaran, V., Yoon, V., Shaw, M. (eds) E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life. WEB 2015. Lecture Notes in Business Information Processing, vol 258. Springer, Cham. https://doi.org/10.1007/978-3-319-45408-5_27

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