Abstract
Communication is an essential skill required for a clinician to practice effectively. The impact of negative types of communication on patient outcome has been demonstrated. In particular, the use of warnings or negative suggestions are associated with increased pain and anxiety in patients having potentially painful procedures. It is rare to find an opportunity arising that changes, so dramatically, health care outcomes at such little cost.
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Nelson, H., Tan, S.G.M., Cyna, A.M. (2017). Words That Hurt, Words That Help!. In: Yong, R., Nguyen, M., Nelson, E., Urman, R. (eds) Pain Medicine. Springer, Cham. https://doi.org/10.1007/978-3-319-43133-8_150
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DOI: https://doi.org/10.1007/978-3-319-43133-8_150
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