Abstract
Computers are omnipresent within hospitals. All possible measures are taken to avoid failure. It is the responsibility of the IT department to ensure the security of data. On August 28, 2014, Saint-Joseph/Saint-Luc Hospital was confronted with a major computer system failure. The emergency management plan was launched; it is based on a “paper kit” to ensure continuity and the traceability of cares for all units.
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References
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Grange, H., Leynon, J. (2016). Crisis Management Plan: Preventive Measures and Lessons Learned from a Major Computer System Failure. In: Matta, A., Sahin, E., Li, J., Guinet, A., Vandaele, N. (eds) Health Care Systems Engineering for Scientists and Practitioners. Springer Proceedings in Mathematics & Statistics, vol 169. Springer, Cham. https://doi.org/10.1007/978-3-319-35132-2_19
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DOI: https://doi.org/10.1007/978-3-319-35132-2_19
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