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Managing Conflict in Organizations

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Global Encyclopedia of Public Administration, Public Policy, and Governance
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Synonyms

Battle; Clash; Contention; Contradiction; Controversy; Discord; Dispute; Strife; War

Definition

Conflict in organization can be defined as a clash or struggle between individuals or groups that occurs because of incompatible behavior they expose for each other’s positions, ideas, or interest.

Introduction

Conflict is a common phenomenon in everyday life. Conflicts are experienced every day by both individuals and groups in any organization, society, state, or international arena. People always live and work with conflict in organizations (Fisher et al. 2000; Donohue and Kolt 1992). Conflict can take place at different levels of organization, including intrapersonal, interpersonal, intragroup, intergroup, and interorganizational levels. Individuals can be engaged in conflict in organizations for a variety of reasons, such as ideology, culture, personality, identity, power, prestige, status, and so on. While some conflicts are desirable in organizations, others are undesirable...

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Correspondence to Rafiqul Islam .

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© 2016 Springer International Publishing Switzerland

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Islam, R. (2016). Managing Conflict in Organizations. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_2512-1

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  • DOI: https://doi.org/10.1007/978-3-319-31816-5_2512-1

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  • Online ISBN: 978-3-319-31816-5

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