Skip to main content
  • 91 Accesses

Synonyms

Altruism; Ethic of human caring; Prosocial motivation; PSM; Public service ethic (By the way, these concepts are closely related, but to what extent they are synonyms is debated within the literature)

Definition

There are several definitions in the field, but the most widely used is the classic definition of Perry and Wise (1990: 368): “motives grounded primarily or uniquely in public institutions and organizations.” Another classic definition (although actually of the related concept of public service ethic) is by Brewer and Selden (1998: 417): “the motivational force that induces individuals to perform meaningful public service.” However, probably the most widely used definition has been developed by Vandenabeele (2007: 547): “belief, values and attitudes that go beyond self-interest and organizational interest, that concern the interest of a larger political entity

Introduction

Public Service Motivation or PSM has in recent decades become a very popular concept within...

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 3,499.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Brewer GA (2008) Employee and organizational performance. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 101–117

    Google Scholar 

  • Brewer GA, Selden SC (1998) Whistle blowers in the federal civil service: New evidence of the public service ethic. J Public Adm Res Theor 8(3):413–440

    Article  Google Scholar 

  • Kim S (2009) Revising Perry’s measurement scale of public service motivation. Am Rev Public Adm 39(2):149–163

    Article  Google Scholar 

  • Kim S, Vandenabeele W, Wright BE, Andersen LB, Cerase FP, Christensen RK … Palidauskaite J (2013) Investigating the structure and meaning of public service motivation across populations: developing an international instrument and addressing issues of measurement invariance. J Public Adm Res Theory 23(1):79–102

    Google Scholar 

  • Kristof-Brown AL, Zimmerman RD, Johnson EC (2005) Consequences of individuals’ fit at work: a meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Pers Psychol 58(2):281–320

    Article  Google Scholar 

  • Leisink P, Steijn B (2008) Public service motivation, recruitment and selection. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 118–135

    Google Scholar 

  • Moynihan DP, Pandey SK (2007) The role of organizations in fostering public service motivation. Public Adm Rev 67(1):40–53

    Article  Google Scholar 

  • Perry JL (1996) Measuring public service motivation: an assessment of construct reliability and validity. J Public Adm Res Theory 6(1):5–22

    Article  Google Scholar 

  • Perry JL (1997) Antecedents of public service motivation. J Public Adm Res Theory 7(2):181–197

    Article  Google Scholar 

  • Perry JL, Vandenabeele W (2008) Behavioral dynamics: institutions, identities, and self-regulation. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 56–79

    Google Scholar 

  • Perry JL, Wise LR (1990) The motivational bases of public service. Public Adm Rev 50(3):367–373

    Article  Google Scholar 

  • Perry JL, Hondeghem A, Wise LR (2010) Revisiting the motivational bases of public service: twenty years of research and an agenda for the future. Public Adm Rev 70(5):681–690

    Article  Google Scholar 

  • Quratulain S, Khan AK (2015) How does employees’ public service motivation get affected? A conditional process analysis of the effects of person–job fit and work pressure. Public Pers Manage 44(2):266–289

    Google Scholar 

  • Ritz A, Brewer GA, Neumann O (2016) Public service motivation: a systematic literature review and outlook. Public Adm Rev 76(3):414–426

    Article  Google Scholar 

  • Steijn B (2008) Person-environment fit and public service motivation. Int Public Manage J 11(1):13–27

    Article  Google Scholar 

  • Van Loon NM (2015) Public service motivation and performance. Examining potential and perils through an institutional approach. Dissertation, Utrecht University Repository, Utrecht

    Google Scholar 

  • Van Loon NM, Vandenabeele W, Leisink P (2015) On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing. Public Money Manag 35(5):349–356

    Article  Google Scholar 

  • Vandenabeele W (2007) Toward a public administration theory of public service motivation: an institutional approach. Public Manage Rev 9(4):545–556

    Article  Google Scholar 

  • Wright BE, Christensen RK, Pandey SK (2013) Measuring public service motivation: Exploring the equivalence of existing global measures. Int Public Manage J 16(2):197–223

    Article  Google Scholar 

  • Wright BE, Pandey SK (2008) Public service motivation and the assumption of person – organization fit testing the mediating effect of value congruence. Adm Soc 40(5):502–521

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Bram Steijn .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Steijn, B. (2018). Public Service Motivation. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-20928-9_43

Download citation

Publish with us

Policies and ethics