Synonyms
Altruism; Ethic of human caring; Prosocial motivation; PSM; Public service ethic (By the way, these concepts are closely related, but to what extent they are synonyms is debated within the literature)
Definition
There are several definitions in the field, but the most widely used is the classic definition of Perry and Wise (1990: 368): “motives grounded primarily or uniquely in public institutions and organizations.” Another classic definition (although actually of the related concept of public service ethic) is by Brewer and Selden (1998: 417): “the motivational force that induces individuals to perform meaningful public service.” However, probably the most widely used definition has been developed by Vandenabeele (2007: 547): “belief, values and attitudes that go beyond self-interest and organizational interest, that concern the interest of a larger political entity”
Introduction
Public Service Motivation or PSM has in recent decades become a very popular concept within...
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Brewer GA (2008) Employee and organizational performance. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 101–117
Brewer GA, Selden SC (1998) Whistle blowers in the federal civil service: New evidence of the public service ethic. J Public Adm Res Theor 8(3):413–440
Kim S (2009) Revising Perry’s measurement scale of public service motivation. Am Rev Public Adm 39(2):149–163
Kim S, Vandenabeele W, Wright BE, Andersen LB, Cerase FP, Christensen RK … Palidauskaite J (2013) Investigating the structure and meaning of public service motivation across populations: developing an international instrument and addressing issues of measurement invariance. J Public Adm Res Theory 23(1):79–102
Kristof-Brown AL, Zimmerman RD, Johnson EC (2005) Consequences of individuals’ fit at work: a meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Pers Psychol 58(2):281–320
Leisink P, Steijn B (2008) Public service motivation, recruitment and selection. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 118–135
Moynihan DP, Pandey SK (2007) The role of organizations in fostering public service motivation. Public Adm Rev 67(1):40–53
Perry JL (1996) Measuring public service motivation: an assessment of construct reliability and validity. J Public Adm Res Theory 6(1):5–22
Perry JL (1997) Antecedents of public service motivation. J Public Adm Res Theory 7(2):181–197
Perry JL, Vandenabeele W (2008) Behavioral dynamics: institutions, identities, and self-regulation. In: Perry JL, Hondeghem A (eds) Motivation in public management: the call of public service. Oxford University Press, Oxford, pp 56–79
Perry JL, Wise LR (1990) The motivational bases of public service. Public Adm Rev 50(3):367–373
Perry JL, Hondeghem A, Wise LR (2010) Revisiting the motivational bases of public service: twenty years of research and an agenda for the future. Public Adm Rev 70(5):681–690
Quratulain S, Khan AK (2015) How does employees’ public service motivation get affected? A conditional process analysis of the effects of person–job fit and work pressure. Public Pers Manage 44(2):266–289
Ritz A, Brewer GA, Neumann O (2016) Public service motivation: a systematic literature review and outlook. Public Adm Rev 76(3):414–426
Steijn B (2008) Person-environment fit and public service motivation. Int Public Manage J 11(1):13–27
Van Loon NM (2015) Public service motivation and performance. Examining potential and perils through an institutional approach. Dissertation, Utrecht University Repository, Utrecht
Van Loon NM, Vandenabeele W, Leisink P (2015) On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing. Public Money Manag 35(5):349–356
Vandenabeele W (2007) Toward a public administration theory of public service motivation: an institutional approach. Public Manage Rev 9(4):545–556
Wright BE, Christensen RK, Pandey SK (2013) Measuring public service motivation: Exploring the equivalence of existing global measures. Int Public Manage J 16(2):197–223
Wright BE, Pandey SK (2008) Public service motivation and the assumption of person – organization fit testing the mediating effect of value congruence. Adm Soc 40(5):502–521
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG, part of Springer Nature
About this entry
Cite this entry
Steijn, B. (2018). Public Service Motivation. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-20928-9_43
Download citation
DOI: https://doi.org/10.1007/978-3-319-20928-9_43
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-20927-2
Online ISBN: 978-3-319-20928-9
eBook Packages: Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences