Step Two: Recognising the Usefulness of the Logic of Problem Solving

Abstract

In many of our discussions with police officers from around the world, we acknowledge that policing as a public service is stuck in its fire brigade solutions to people’s needs. Pressures and demands—coupled with decreasing public resources—are funnelled through an old style of working. Answering call after call for help, with a mix of experienced people responding to those calls, does not always add up to a formula for sharing best practice. Working to promote a collective understanding of why there needs to be a way of consolidating best practice for common problems enables a shared approach to the logic of problem solving.