Abstract
In this chapter, we discuss the implications of complexities in societal systems for management. After discussing some essential features of complex systems, we discuss the current focus of managers and management theory on prediction and the problems arising from this perspective. A short overview is given of the leadership and management literature, identifying what information is lacking concerning the management of complex systems. Next agent-based gaming, which allows for modeling a virtual and autonomous population in a computer-game setting, is introduced as a tool to explore the possibilities to manage complex systems. The chapter concludes with a research agenda for management and leadership in complex systems.
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Notes
- 1.
In December 2013 4988 Mitsubishi Outlander PHEV were registered, against 83 in January 2014 (Kane 2014).
- 2.
On 04-12-2013, Gilbert sent out an e-mail on the SIMSOC list asking for examples of ABMs that have actually been used to support policy decision making or for other purposes “in the real world.”
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This chapter has been written in the context of the eGovPoliNet project. More information can be found on http://www.policy-community.eu/
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Jager, W., van der Vegt, G. (2015). Management of Complex Systems: Toward Agent-Based Gaming for Policy. In: Janssen, M., Wimmer, M., Deljoo, A. (eds) Policy Practice and Digital Science. Public Administration and Information Technology, vol 10. Springer, Cham. https://doi.org/10.1007/978-3-319-12784-2_13
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