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Investigating the Influence of Technology Anxiety on Healthcare Metaverse Adoption

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Current and Future Trends on Intelligent Technology Adoption

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1128))

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Abstract

Technological advancements in the healthcare field have become increasingly common, shaping the future of healthcare practices. It's clear that innovative technological solutions in healthcare deliver results and revolutionize the sector. This study explores the implementation of a healthcare Metaverse using the Technology Acceptance Model (TAM) framework. The primary goal is to enhance medical doctors’ understanding of technology acceptance by considering technology anxiety as a factor within the TAM framework. The data were analyzed through path analysis to examine how perceived usefulness, ease of use, technology anxiety, and behavioral intention to adopt the healthcare Metaverse are interconnected. The findings indicate that perceived usefulness and the perceived ease of use of the system both significantly impress the intention to engage with it, which aligns with research on TAM. Moreover, a substantial correlation exists between perceived usefulness and perceived ease of use. Nevertheless, technology anxiety has a statistically significant influence on perceived ease of use but not on perceived usefulness.

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Acknowledgements

This research is a part of doctoral dissertation work by Seckin Damar that is supervised by Gulsah Hancerliogullari Koksalmis.

Author information

Authors and Affiliations

  1. Department of Industrial Engineering, Faculty of Management, Istanbul Technical University, Istanbul, Turkey

    Seckin Damar & Gulsah Hancerliogullari Koksalmis

  2. College of Engineering and Computer Science, University of Central Florida, Orlando, FL, USA

    Gulsah Hancerliogullari Koksalmis & Gulsah Hancerliogullari Koksalmis

Authors
  1. Seckin Damar
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  2. Gulsah Hancerliogullari Koksalmis
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Corresponding author

Correspondence to Gulsah Hancerliogullari Koksalmis .

Editor information

Editors and Affiliations

  1. Universiti Tenaga Nasional (UNITEN), Selangor, Malaysia

    Mohammed A. Al-Sharafi

  2. The British University in Dubai, Dubai, United Arab Emirates

    Mostafa Al-Emran

  3. UCSI University, Kuala Lumpur, Malaysia

    Garry Wei-Han Tan

  4. UCSI University, Kuala Lumpur, Malaysia

    Keng-Boon Ooi

Appendix: Constructs and Items

Appendix: Constructs and Items

Construct

Code

References

Items

Technology anxiety

TA1

[30, 31]

“I have avoided healthcare metaverse because it is unfamiliar to me”

TA2

“Using healthcare metaverse makes me feel uncomfortable”

TA3

“Working with healthcare metaverse makes me anxious”

TA4

“Healthcare metaverse are somewhat intimidating to me”

Perceived ease of use

PEOU1

[14,15,16, 39]

“I think healthcare metaverse is effortless”

PEOU2

“I think I can use healthcare metaverse for different educational purposes since it’s easy”

PEOU3

“I think healthcare metaverse will be difficult to use in certain circumstances”

PEOU4

“My interaction with healthcare metaverse would be clear and understandable”

PEOU5

“It would be easy for me to become skillful at using healthcare metaverse applications”

Perceived usefulness

PU1

[14, 39]

“I think healthcare metaverse is useful for live lectures and forums”

PU2

“I think healthcare metaverse adds many advantages to my study”

PU3

“Using healthcare metaverse would make it easier to accomplish my tasks”

PU4

“Using healthcare metaverse would improve my productivity”

PU5

“Using healthcare metaverse would increase my efficiency”

Behavioral intention to use

BIU1

[40,41,42]

“I will definitely use healthcare metaverse in my education”

BIU2

“I intend to increase my use of healthcare metaverse in the future”

BIU3

“I will use healthcare metaverse for limited educational purposes”

BIU4

“For future studies I would use the healthcare metaverse”

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Damar, S., Koksalmis, G.H. (2023). Investigating the Influence of Technology Anxiety on Healthcare Metaverse Adoption. In: Al-Sharafi, M.A., Al-Emran, M., Tan, G.WH., Ooi, KB. (eds) Current and Future Trends on Intelligent Technology Adoption. Studies in Computational Intelligence, vol 1128. Springer, Cham. https://doi.org/10.1007/978-3-031-48397-4_5

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