Skip to main content

Human-Computer Interaction in the Emerging Metaverse: Social Implications and Design Principles for the Sustainable Metaverse

  • Conference paper
  • First Online:
HCI International 2023 – Late Breaking Papers (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14059))

Included in the following conference series:

  • 744 Accesses

Abstract

The emergence of the metaverse transforms the way humans interact with computers; the metaverse brings about a new form of human-computer interaction that is more immersive, intuitive, and seamless. In the present paper we thus aim to elucidate the role of human-computer interactions in the age of the metaverse. New forms of human-computer interaction via the metaverse are beneficial for humans in many ways; at the same time, however, there are new types of social issues that are emerging as the metaverse develops and that need to be taken seriously. Specifically, we focus upon issues such as privacy, surveillance capitalism, cyber-syndromes, and amplifications of social problems, and discuss what regulations would be appropriate in order to balance the adequate development of the metaverse with the safety and security of it that is required for social good, in particular for sustainable development goals. We finally propose ethical design principles for the sustainable metaverse in order to address the aforementioned and other social issues.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Stephenson, N.: Snow crash: A novel. Spectra (2003)

    Google Scholar 

  2. Tlili, A., et al.: Is Metaverse in education a blessing or a curse: a combined content and bibliometric analysis. Smart Learn. Environ. 9(1), 1–31 (2022)

    Google Scholar 

  3. Kraus, S., Kanbach, D.K., Krysta, P.M., Steinhoff, M.M., Tomini, N.: Facebook and the creation of the metaverse: radical business model innovation or incremental transformation?. Inter. J. Entrepreneurial Behav. Res. (2022)

    Google Scholar 

  4. Mystakidis, S.: Metaverse. Encyclopedia 2(1), 486–497 (2022)

    Article  Google Scholar 

  5. Park, S.M., Kim, Y.G.: A metaverse: taxonomy, components, applications, and open challenges. IEEE Access 10, 4209–4251 (2022)

    Article  Google Scholar 

  6. Hwang, G.J., Chien, S.Y.: Definition, roles, and potential research issues of the metaverse in education: an artificial intelligence perspective. Comput. Educ. Artifi. Intell. 3, 100082 (2022)

    Article  Google Scholar 

  7. Dwivedi, Y.K., et al.: Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. Int. J. Inf. Manage. 66, 102542 (2022)

    Google Scholar 

  8. Wang, Y., Siau, K.L., Wang, L.: Metaverse and human-computer interaction: a technology framework for 3D virtual worlds. In: HCI International 2022-Late Breaking Papers: Interacting with Extended Reality and Artificial Intelligence: 24th International Conference on Human-Computer Interaction, HCII 2022, Virtual Event, 26 June -1 July 2022, Proceedings, pp. 213–221. Springer Nature Switzerland, Cham (November 2022). https://doi.org/10.1007/978-3-031-21707-4_16

  9. Lee, L.H., et al.: All one needs to know about metaverse: a complete survey on technological singularity, virtual ecosystem, and research agenda (2021). arXiv preprint arXiv:2110.05352

  10. Zhang, X., Yang, D., Yow, C.H., Huang, L., Wu, X., Huang, X., Cai, Y.: Metaverse for Cultural Heritages. Electronics 11(22), 3730 (2022)

    Google Scholar 

  11. Rauschnabel, P.A., Felix, R., Hinsch, C., Shahab, H., Alt, F.: What is XR? towards a framework for augmented and virtual reality. Comput. Hum. Behav. 133, 107289 (2022)

    Article  Google Scholar 

  12. Ardiny, H., Khanmirza, E.: The role of AR and VR technologies in education developments: opportunities and challenges. In: 2018 6th rsi international conference on robotics and mechatronics (icrom), pp. 482–487. IEEE (October 2018)

    Google Scholar 

  13. Farshid, M., Paschen, J., Eriksson, T., Kietzmann, J.: Go boldly!: Explore augmented reality (AR), virtual reality (VR), and mixed reality (MR) for business. Bus. Horiz. 61(5), 657–663 (2018)

    Article  Google Scholar 

  14. Rauschnabel, P.A.: Augmented reality is eating the real-world! the substitution of physical products by holograms. Int. J. Inf. Manage. 57, 102279 (2021)

    Article  Google Scholar 

  15. Speicher, M., Hall, B.D., Nebeling, M.: What is mixed reality?. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, pp. 1–15 (May 2019)

    Google Scholar 

  16. Wedel, M., Bigné, E., Zhang, J.: Virtual and augmented reality: advancing research in consumer marketing. Int. J. Res. Mark. 37(3), 443–465 (2020)

    Article  Google Scholar 

  17. Anderson, J., Rainie, L.: The metaverse in 2040. Pew Research Centre (2022)

    Google Scholar 

  18. Di Pietro, R., Cresci, S.: Metaverse: security and privacy issues. In: 2021 Third IEEE International Conference on Trust, Privacy and Security in Intelligent Systems and Applications (TPS-ISA), pp. 281–288. IEEE (December 2021)

    Google Scholar 

  19. Huang, Y., Li, Y.J., Cai, Z.: Security and privacy in metaverse: a comprehensive survey. Big Data Mining Analy. 6(2), 234–247 (2023)

    Article  Google Scholar 

  20. Verma, P.: They thought loved ones were calling for help. It was an AI scam. The Washington Post (March 5 2023). https://www.washingtonpost.com/technology/2023/03/05/ai-voice-scam/

  21. Bibri, S.E., Allam, Z.: The Metaverse as a virtual form of data-driven smart urbanism: on post-pandemic governance through the prism of the logic of surveillance capitalism. Smart Cities 5(2) (2022)

    Google Scholar 

  22. Zuboff, S.: The age of surveillance capitalism: the fight for a human future at the new frontier of power: Barack Obama’s books of 2019. Profile books (2019)

    Google Scholar 

  23. Zuboff, S.: Big other: surveillance capitalism and the prospects of an information civilization. J. Inf. Technol. 30(1), 75–89 (2015)

    Article  Google Scholar 

  24. Doctorow, C.: How to destroy surveillance capitalism. Medium Editions (2020)

    Google Scholar 

  25. Wolff, J., Atallah, N.: Early GDPR penalties: analysis of implementation and fines through May 2020. J. Inf. Policy 11, 63–103 (2021)

    Google Scholar 

  26. Neupane, S., Ali, U., Mathew, A.: Text neck syndrome-systematic review. Imp. J. Interdiscip. Res. 3(7), 141–148 (2017)

    Google Scholar 

  27. Ning, H., Dhelim, S., Bouras, M.A., Khelloufi, A., Ullah, A.: Cyber-syndrome and its formation, classification, recovery and prevention. IEEE Access 6, 35501–35511 (2018)

    Article  Google Scholar 

  28. Coles-Brennan, C., Sulley, A., Young, G.: Management of digital eye strain. Clin. Exp. Optom. 102(1), 18–29 (2019)

    Article  Google Scholar 

  29. Rosenfield, M.: Computer vision syndrome: a review of ocular causes and potential treatments. Ophthalmic Physiol. Opt. 31(5), 502–515 (2011)

    Article  Google Scholar 

  30. West, K.E., et al.: Blue light from light-emitting diodes elicits a dose-dependent suppression of melatonin in humans. J. Appli. Physiol. (2011)

    Google Scholar 

  31. Ford, E.S., Kohl, H.W., III., Mokdad, A.H., Ajani, U.A.: Sedentary behavior, physical activity, and the metabolic syndrome among US adults. Obes. Res. 13(3), 608–614 (2005)

    Article  Google Scholar 

  32. Jang, K.S., Hwang, S.Y., Choi, J.Y.: Internet addiction and psychiatric symptoms among Korean adolescents. J. Sch. Health 78(3), 165–171 (2008)

    Article  Google Scholar 

  33. Young, K.S., Rogers, R.C.: The relationship between depression and Internet addiction. Cyberpsychol. Behav. 1(1), 25–28 (1998)

    Article  Google Scholar 

  34. Ha, J.H., et al.: Depression and Internet addiction in adolescents. Psychopathology 40(6), 424–430 (2007)

    Article  Google Scholar 

  35. Usmani, S.S., Sharath, M., Mehendale, M.: Future of mental health in the metaverse. General Psychiat. 35(4), e100825 (2022)

    Article  Google Scholar 

Download references

Acknowledgements

This work was supported by JST (JPMJMS2033-02).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Arisa Yasuda .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Yasuda, A. (2023). Human-Computer Interaction in the Emerging Metaverse: Social Implications and Design Principles for the Sustainable Metaverse. In: Degen, H., Ntoa, S., Moallem, A. (eds) HCI International 2023 – Late Breaking Papers. HCII 2023. Lecture Notes in Computer Science, vol 14059. Springer, Cham. https://doi.org/10.1007/978-3-031-48057-7_31

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-48057-7_31

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-48056-0

  • Online ISBN: 978-3-031-48057-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics