Skip to main content

Abstract

This paper presents an ETO archetype and upgrades a previous ETO model by incorporating a design rework feedback loop. This archetype is developed based on literature findings and tested via transfer function analysis. We assess the system’s resilience due to a demand step change via the Integrated Time Absolute Error (ITAE) metric to determine the best proportion controller value (τOB) for the system while minimizing variance in order book, lead time and work rate. The contribution of this paper can be summarized as follows. 1. We enhance a previous archetype to include design rework scenarios hence extending the ETO archetype’s potential exploitation. 2. We introduce ITAE to measure the resilience of an ETO system. 3. We determine the appropriate time to correct order book error (τOB) to tradeoff speed of response and variance for different rework ratios, which can be used to improve the system’s resilience. This research also has the following limitations. 1. This study adopts simulation methods to obtain best τOB results; further research is needed to assess resilience by using analytical tools. 2. This paper only measures the resilience of the system under demand side disturbances; further research should measure the system’s resilience to supply and internal process disturbances. 3. As there is a tradeoff between work rate resilience and lead time resilience, further research could explore how to deal with this tradeoff by introducing an objective/cost function into the model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 199.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Gosling, J., Naim, M.M.: Engineer-to-order supply chain management: a literature review and research agenda. Int. J. Prod. Econ. 122(2), 741–754 (2009). https://doi.org/10.1016/j.ijpe.2009.07.002

  2. Cannas, V.G., Gosling, J.: A decade of engineering-to-order (2010–2020): progress and emerging themes. Int. J. Prod. Econ. 241, 108274 (2021). https://doi.org/10.1016/j.ijpe.2021.108274

  3. Gosling, J., Hewlett, B., Naim, M.M.: Extending customer order penetration concepts to engineering designs. Int. J. Oper. Prod. Manag. 37(4), 402–422 (2017). https://doi.org/10.1108/IJOPM-07-2015-0453

  4. Lin, J., Naim, M.M., Spiegler, V.L.M.: Delivery time dynamics in an assemble-to-order inventory and order based production control system. Int. J. Prod. Econ. 223, 107531 (2020). https://doi.org/10.1016/j.ijpe.2019.107531

  5. Wikner, J., Naim, M.M., Rudberg, M.: Exploiting the order book for mass customized manufacturing control systems with capacity limitations. IEEE Trans. Eng. Manag. 54(1), 145–155 (2007). https://doi.org/10.1109/TEM.2006.889073

  6. Han, S., Love, P., Peña-Mora, F.: A system dynamics model for assessing the impacts of design errors in construction projects. Math. Comput. Model. 57(9–10), 2044–2053 (2013). https://doi.org/10.1016/j.mcm.2011.06.039

  7. Batista, L., Bourlakis, M., Smart, P., Maull, R.: In search of a circular supply chain archetype–a content-analysis-based literature review. Prod. Plann. Control 29(6), 438–451 (2018). https://doi.org/10.1080/09537287.2017.1343502

  8. Zarghami, S.A., Zwikael, O.: Measuring project resilience – Learning from the past to enhance decision making in the face of disruption. Decis. Support Syst. 160, 113831(2022). https://doi.org/10.1016/j.dss.2022.113831

  9. Zhou, Y., Wang, X., Naim, M.M., Gosling, J.: A system dynamics archetype to mitigate rework effects in engineer-to-order supply chains. Int. J. Prod. Econ. 250, 108620 (2022). https://doi.org/10.1016/j.ijpe.2022.108620

  10. Love, P.E.D., Holt, G.D., Shen, L.Y., Li, H., Irani, Z.: Using systems dynamics to better understand change and rework in construction project management systems. Int. J. Proj. Manag. 20(6), 425–436 (2002). https://doi.org/10.1016/S0263-7863(01)00039-4

  11. Towill, D.R., Zhou, L., Disney, S.M.: Reducing the bullwhip effect: Looking through the appropriate lens. Int. J. Prod. Econ. 108(1–2), 444–453 (2007). https://doi.org/10.1016/j.ijpe.2006.12.024

  12. Lee, S., Peña-Mora, F., Park, M.: Web-enabled system dynamics model for error and change management on concurrent design and construction projects. J. Comput. Civ. Eng. 20(4), 290–300 (2006). https://doi.org/10.1061/(asce)0887-3801(2006)20:4(290)

  13. Christopher, M., Peck, H.: International Journal of Logistics Management 15(2), 1–13 (2004)

    Google Scholar 

  14. Ponomarov, S.Y., Holcomb, M.C.: Understanding the concept of supply chain resilience. Int. J. Logistics Manag. 20(1), 124–143 (2009). https://doi.org/10.1108/09574090910954873

  15. Han, Y., Chong, W.K., Li, D.: A systematic literature review of the capabilities and performance metrics of supply chain resilience. Int. J. Prod. Res. 58(15), 4541–4566 (2020). https://doi.org/10.1080/00207543.2020.1785034

  16. Spiegler, V.L.M., Naim, M.M., Wikner, J.: A control engineering approach to the assessment of supply chain resilience. Int. J. Prod. Res. 50(21), 6162–6187 (2012). https://doi.org/10.1080/00207543.2012.710764

  17. Zhou, Y., Wang, X., Naim, M.M., Gosling, J.: Exploring the stability region of the Engineer-to-Order supply chain with rework. In: Working paper International Conference on Production Research, Romania (2023)

    Google Scholar 

  18. Towill, D.R.: Dynamic analysis of an inventory and order based production control system. Int. J. Prod. Res. 20(6), 671–687 (1982). https://doi.org/10.1080/00207548208947797

  19. Wang, X., Disney, S.M.: The bullwhip effect: progress, trends and directions. Eur. J. Oper. Res. 250(3), 691–701 (2016). https://doi.org/10.1016/j.ejor.2015.07.022

  20. Lee, S., et al.: Quality and change management model for large scale concurrent design and construction projects. J. Constr. Eng. Manag. 131(8), 890–902 (2005). https://doi.org/10.1061/(ASCE)0733-9364(2005)131:8(890)

  21. Potter, A., Towill, D.R., Gosling, J.: On the versatility of Little’s Law in operations management: a review and classification using vignettes. Prod. Plann. Control 31(6), 437–452 (2020). https://doi.org/10.1080/09537287.2019.1647363

  22. Lin, J., Naim, M.M., Spiegler, V.L.M.: Delivery time dynamics in an assemble-to-order inventory and order based production control system. Int. J. Prod. Econ. 223, 107531(2020). https://doi.org/10.1016/j.ijpe.2019.107531

  23. Love, P.E.D., Manual, P., Li, H.: Determining the causal structure of rework influences in construction. Constr. Manag. Econo. 17(4), 505–517 (1999). https://doi.org/10.1080/014461999371420

  24. Aitken, J., Childerhouse, P., Towill, D.: The impact of product life cycle on supply chain strategy. Int. J. Prod. Econ. 85(2), 127–140 (2003). https://doi.org/10.1016/S0925-5273(03)00105-1

  25. Love, P.E.D., Smith, J., Ackermann, F., Irani, Z.: Making sense of rework and its unintended consequence in projects: the emergence of uncomfortable knowledge. Int. J. Proj. Manag. 37(3), 501–516 (2019). https://doi.org/10.1016/j.ijproman.2019.02.004

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yuxuan Zhou .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Zhou, Y., Gosling, J., Naim, M., Wang, X. (2023). The Resilience of an ETO Archetype to Demand Shocks. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. APMS 2023. IFIP Advances in Information and Communication Technology, vol 691. Springer, Cham. https://doi.org/10.1007/978-3-031-43670-3_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-43670-3_16

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-43669-7

  • Online ISBN: 978-3-031-43670-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics