Skip to main content

Improving Context-Awareness on Multi-Turn Dialogue Modeling with Extractive Summarization Techniques

  • Conference paper
  • First Online:
Natural Language Processing and Information Systems (NLDB 2023)

Abstract

The study of context-awareness in multi-turn generation-based dialogue modeling is an important but relatively underexplored topic. Prior research has employed hierarchical structures to enhance the context-awareness of dialogue models. This paper aims to address this issue by utilizing two extractive summarization techniques, namely the PMI topic model and the ORACLE algorithm, to filter out unimportant utterances within a given context. Our proposed approach is assessed on both non-hierarchical and hierarchical models using the distracting test, which evaluates the level of attention given to each utterance. Our proposed methods gain significant improvement over the baselines in the distracting test.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Bahdanau, D., Cho, K., Bengio, Y.: Neural machine translation by jointly learning to align and translate. In: 3rd International Conference on Learning Representations, ICLR 2015, San Diego, CA, USA, 7–9 May 2015, Conference Track Proceedings (2015). http://arxiv.org/abs/1409.0473

  2. Baheti, A., Ritter, A., Li, J., Dolan, B.: Generating more interesting responses in neural conversation models with distributional constraints. In: Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, pp. 3970–3980. Association for Computational Linguistics (2018). http://aclweb.org/anthology/D18-1431

  3. Gliwa, B., Mochol, I., Biesek, M., Wawer, A.: SAMSum corpus: a human-annotated dialogue dataset for abstractive summarization. In: Proceedings of the 2nd Workshop on New Frontiers in Summarization, pp. 70–79. Association for Computational Linguistics, Hong Kong, China (2019). https://doi.org/10.18653/v1/D19-5409, https://www.aclweb.org/anthology/D19-5409

  4. Hochreiter, S., Schmidhuber, J.: Long short-term memory. Neural Comput. 9(8), 1735–1780 (1997). https://doi.org/10.1162/neco.1997.9.8.1735

  5. Kedzie, C., McKeown, K.R., III, H.D.: Content selection in deep learning models of summarization. In: Riloff, E., Chiang, D., Hockenmaier, J., Tsujii, J. (eds.) Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, Brussels, Belgium, 31 October - 4 November 2018, pp. 1818–1828. Association for Computational Linguistics (2018). https://doi.org/10.18653/v1/d18-1208

  6. Li, J., Sun, X.: A syntactically constrained bidirectional-asynchronous approach for emotional conversation generation. In: Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, pp. 678–683. Association for Computational Linguistics, Brussels, Belgium (2018). http://www.aclweb.org/anthology/D18-1071

  7. Li, J., Galley, M., Brockett, C., Spithourakis, G., Gao, J., Dolan, B.: A persona-based neural conversation model. In: Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pp. 994–1003. Association for Computational Linguistics (2016). https://doi.org/10.18653/v1/P16-1094, http://aclweb.org/anthology/P16-1094

  8. Liu, C.W., Lowe, R., Serban, I., Noseworthy, M., Charlin, L., Pineau, J.: How not to evaluate your dialogue system: an empirical study of unsupervised evaluation metrics for dialogue response generation. In: Proceedings of the 2016 Conference on Empirical Methods in Natural Language Processing, pp. 2122–2132. Association for Computational Linguistics (2016). https://doi.org/10.18653/v1/D16-1230, http://aclweb.org/anthology/D16-1230

  9. Lowe, R., Pow, N., Serban, I., Pineau, J.: The ubuntu dialogue corpus: a large dataset for research in unstructured multi-turn dialogue systems. In: Proceedings of the 16th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pp. 285–294. Association for Computational Linguistics (2015). https://doi.org/10.18653/v1/W15-4640, http://aclweb.org/anthology/W15-4640

  10. Mou, L., Song, Y., Yan, R., Li, G., Zhang, L., Jin, Z.: Sequence to backward and forward sequences: a content-introducing approach to generative short-text conversation. In: Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: Technical Papers, pp. 3349–3358. The COLING 2016 Organizing Committee (2016). http://aclweb.org/anthology/C16-1316

  11. Paszke, A., et al.: Automatic differentiation in PyTorch. In: NIPS-W (2017)

    Google Scholar 

  12. See, A., Roller, S., Kiela, D., Weston, J.: What makes a good conversation? How controllable attributes affect human judgments. arXiv:1902.08654 [cs] (2019). http://arxiv.org/abs/1902.08654

  13. Serban, I.V., Sordoni, A., Bengio, Y., Courville, A., Pineau, J.: Building end-to-end dialogue systems using generative hierarchical neural network models. In: 13th AAAI Conference on Artificial Intelligence (2016). https://www.aaai.org/ocs/index.php/AAAI/AAAI16/paper/view/11957

  14. Serban, I.V., et al.: A hierarchical latent variable encoder-decoder model for generating dialogues. In: 31st AAAI Conference on Artificial Intelligence (2017). https://www.aaai.org/ocs/index.php/AAAI/AAAI17/paper/view/14567

  15. Själander, M., Jahre, M., Tufte, G., Reissmann, N.: EPIC: an energy-efficient, high-performance GPGPU computing research infrastructure (2019)

    Google Scholar 

  16. Sutskever, I., Vinyals, O., Le, Q.V.: Sequence to sequence learning with neural networks. In: Ghahramani, Z., Welling, M., Cortes, C., Lawrence, N.D., Weinberger, K.Q. (eds.) Advances in Neural Information Processing Systems 27, pp. 3104–3112. Curran Associates, Inc. (2014). http://papers.nips.cc/paper/5346-sequence-to-sequence-learning-with-neural-networks.pdf

  17. Tian, Z., Yan, R., Mou, L., Song, Y., Feng, Y., Zhao, D.: How to make context more useful? An empirical study on context-aware neural conversational models. In: Proceedings of the 55th Annual Meeting of the Association for Computational Linguistics (Volume 2: Short Papers), pp. 231–236. Association for Computational Linguistics (2017). https://doi.org/10.18653/v1/P17-2036, http://aclweb.org/anthology/P17-2036

  18. Xing, C., et al.: Topic aware neural response generation. In: 31st AAAI Conference on Artificial Intelligence (2017). https://www.aaai.org/ocs/index.php/AAAI/AAAI17/paper/view/14563

  19. Yao, J., Wan, X., Xiao, J.: Recent advances in document summarization. Knowl. Inf. Syst. 53(2), 297–336 (2017). https://doi.org/10.1007/s10115-017-1042-4

    Article  Google Scholar 

  20. Yao, L., Zhang, Y., Feng, Y., Zhao, D., Yan, R.: Towards implicit content-introducing for generative short-text conversation systems. In: Proceedings of the 2017 Conference on Empirical Methods in Natural Language Processing, pp. 2190–2199. Association for Computational Linguistics (2017). https://doi.org/10.18653/v1/D17-1233, http://aclweb.org/anthology/D17-1233

  21. Zhang, W., Cui, Y., Wang, Y., Zhu, Q., Li, L., Zhou, L., Liu, T.: Context-sensitive generation of open-domain conversational responses. In: Proceedings of the 27th International Conference on Computational Linguistics, pp. 2437–2447. Association for Computational Linguistics (2018). http://aclweb.org/anthology/C18-1206

Download references

Acknowledgement

This paper is funded by the collaborative project of DNB ASA and Norwegian University of Science and Technology (NTNU). We have also received assistance on computing resources from the IDUN cluster of NTNU [15]. We would like to thank Pinar Øzturk for her helpful comments.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yujie Xing .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Xing, Y., Gulla, J.A. (2023). Improving Context-Awareness on Multi-Turn Dialogue Modeling with Extractive Summarization Techniques. In: Métais, E., Meziane, F., Sugumaran, V., Manning, W., Reiff-Marganiec, S. (eds) Natural Language Processing and Information Systems. NLDB 2023. Lecture Notes in Computer Science, vol 13913. Springer, Cham. https://doi.org/10.1007/978-3-031-35320-8_35

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35320-8_35

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35319-2

  • Online ISBN: 978-3-031-35320-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics