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Towards a Reference Architecture for Planning and Control Services

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Advances in Enterprise Engineering XVI (EEWC 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 473))

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Abstract

Producers of manufacturing equipment can, instead of just selling their products, also offer their customers services to increase customer satisfaction, gain competitive advantage, and increase their profits. These goals can be reached by helping the customers optimise their processes and improve their reliability and flexibility. This can be done by supporting the customer that invests in new manufacturing machines with a planning and control tool connecting the machines and the processes between them. More specifically, this will become possible by introducing and integrating active data management and analysis, and planning applications in the current architecture of companies. All of the processes currently being done manually in the customer companies, from monitoring to production planning based on direct observation and the experience of production managers, can be automated using these applications. This paper presents a reference architecture supporting the connection of these processes using the mentioned applications, and validates the developed models based on a real case study of a production machine manufacturer and its customers.

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Authors and Affiliations

  1. University of Twente, Drienerlolaan 5, 7522 NB, Enschede, The Netherlands

    Mohammad Pourmehdi, Maria E. Iacob & Martijn R. K. Mes

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  1. Mohammad Pourmehdi
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  2. Maria E. Iacob
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Correspondence to Mohammad Pourmehdi .

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Editors and Affiliations

  1. Free University of Bozen-Bolzano, Bolzano, Italy

    Cristine Griffo

  2. Universidade de Lisboa, Lisbon, Portugal

    Sérgio Guerreiro

  3. University of Twente, Enschede, The Netherlands

    Maria E. Iacob

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Pourmehdi, M., Iacob, M.E., Mes, M.R.K. (2023). Towards a Reference Architecture for Planning and Control Services. In: Griffo, C., Guerreiro, S., Iacob, M.E. (eds) Advances in Enterprise Engineering XVI. EEWC 2022. Lecture Notes in Business Information Processing, vol 473. Springer, Cham. https://doi.org/10.1007/978-3-031-34175-5_8

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