Abstract
Technostress, or the inability to deal with information technology (IT) healthily, may have a detrimental impact on employees’ quality of life. The present study had the objective to develop training to facilitate the management of work-related technostress. A sample of 236 voluntary bank employees underwent an initial survey and a training protocol to mitigate and relieve technostress effects. Finally, they filled in the survey again. Within-group analyses were performed comparing pre- against post-training scores.
Furthermore, between-group analyses compared the post-training results of the experimental group to those of a control group that answered the initial survey, but did not perform the training. Results showed that in the experimental group, the post-training levels of technostress were reduced with respect to pre-training scores and were lower than in the control group. Our data showed that a multifaceted approach could stimulate the development of effective screening procedures and intervention strategies to enhance a healthy interaction between individuals and IT.
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Orfei, M.D., Porcari, D.E., D’Arcangelo, S., Maggi, F., Russignaga, D., Ricciardi, E. (2023). A Training to Relieve Work-Related Technostress: The Project “Tutela 2”. In: Bellandi, T., Albolino, S., Bilancini, E. (eds) Ergonomics and Nudging for Health, Safety and Happiness. SIE 2022. Springer Series in Design and Innovation , vol 28. Springer, Cham. https://doi.org/10.1007/978-3-031-28390-1_14
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DOI: https://doi.org/10.1007/978-3-031-28390-1_14
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