Abstract
Lean Six Sigma (LSS) is a methodological approach that originated in industry and has, over time, become increasingly popular in healthcare. Its tool-to, the DMAIC cycle, consisting of 5 main steps, offers methodological rigor that helps improve processes by comparing results quantitatively. In this study, the LSS and in particular the DMAIC cycle was used to investigate the impact of COVID-19 on patients’ length of stay in the Emergency Department (ED-LOS) of the Evangelical Hospital “Betania” of Naples (Italy). The study revealed a general increase in ED-LOS due mainly to the new steps that the hospital added to the standard flow, such as those for performing screening swabs, and the reduction of treatment stations, with the exception of patients discharged home for whom there was a statistically significant reduction.
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Improta, G., Bottino, V., Stingone, M.A., Russo, M.A., Setaro, L., Triassi, M. (2023). Implementation of DMAIC Cycle to Study the Impact of COVID-19 on Emergency Department-LOS. In: Wen, S., Yang, C. (eds) Biomedical and Computational Biology. BECB 2022. Lecture Notes in Computer Science(), vol 13637. Springer, Cham. https://doi.org/10.1007/978-3-031-25191-7_32
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